What is a representative and how to become one

Updated April 25, 2024
6 min read
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A representative is a person who serves as a designated person to speak or act on behalf of a group, organization, or individual. Representatives may work in various industries, such as politics, business, or law. They communicate with stakeholders, attend meetings, negotiate deals, and make decisions that align with their constituents' goals. A successful representative should have excellent communication skills, critical thinking abilities, and strong leadership qualities to ensure that they effectively represent their constituents' interests.

How long does it takes to become a representative?

It typically takes 1-2 years to become a representative:

  • Year 1: Completing on-site training, such as product knowledge or sales techniques.
  • Year 2: Accumulating the necessary work experience in customer service, sales, or product demonstrations.

Representative pros and cons

Pros

  • Chance to work in a variety of industries

  • Potential for high earnings

  • Flexibility in work schedule and location

  • Possibility for travel and networking

  • Potential for job security, as sales roles are always in demand

Cons

  • High pressure environment with demanding sales targets

  • Can be challenging to balance multiple accounts

  • Can require significant time away from home, if travel is involved

  • Can be competitive, with coworkers vying for the same clients or deals

  • Requires constant adaptation to changing market conditions and client needs

Representative career paths

As a representative, you have a variety of career paths to choose from. You could work as a specialist, team leader, or assistant manager. You could also pursue a career in sales, becoming an account manager or district sales manager. If you’re interested in project management, you could become a project manager or product manager. In sales-related positions, you could also work as an account executive or director of sales. Customer service positions are also an option, such as a service representative or business development manager.

Key steps to become a representative

  1. Explore representative education requirements

    The educational requirements for a representative typically include a high school diploma, with about 54.76% of representatives holding this level of education. However, some representatives may also have an associate degree (31.03%) or a bachelor's degree (14.22% According to Director Dave Payne M.S., Associate Professor of Practice/Sales at the University of Akron, "Skills are king... creating a new system for sales practice, AI feedback and repetition will be the game changer. Advancing skills to make a 21-year-old sales graduate to exhibit the skills and talent to appear ten years more experienced will be very attractive to hiring companies."

    Most common representative degrees

    Bachelor's

    52.5 %

    Associate

    16.3 %

    High School Diploma

    15.8 %
  2. Start to develop specific representative skills

    A representative needs to be adept at customer service, data entry, and communication. They should also be able to resolve issues independently and efficiently while maintaining accurate records. Additionally, they should have the ability to work under general supervision and be able to perform routine maintenance tasks. They also need to have knowledge of medical records, insurance billing, and be able to process medicare part b and dme appeals.

    SkillsPercentages
    Cleanliness19.69%
    Patients11.46%
    Customer Issues9.86%
    Customer Service9.61%
    Data Entry5.73%
  3. Complete relevant representative training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a representative based on U.S. Bureau of Labor Statistics data and data from real representative resumes.
  4. Research representative duties and responsibilities

    They handle customer support, administrative duties, and resolve issues related to payments and insurance. They provide customer service, including product support, and collaborate with other departments to produce quality results. They perform maintenance tasks, process appeals, and facilitate the receipt and delivery of customer information. They adapt their communication to the needs of their clients, while adhering to HIPAA guidelines. They review medical records, conduct training, manage multiple customer portfolios, and navigate computer databases to research responses to customer inquiries.

    • Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
    • Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
    • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
    • Review EOB denials, appeals and/or rebilling as appropriate.
  5. Prepare your representative resume

    When your background is strong enough, you can start writing your representative resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Representative Resume templates

    Build a professional Representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Representative resume.
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  6. Apply for representative jobs

    Now it's time to start searching for a representative job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams
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Average representative salary

The average Representative salary in the United States is $36,023 per year or $17 per hour. Representative salaries range between $23,000 and $55,000 per year.

Average Representative Salary
$36,023 Yearly
$17.32 hourly

What Am I Worth?

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How do representatives rate their job?

5/5

Based On 1 Ratings

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Representative reviews

profile
A zippia user wrote a review on Mar 2024
Pros

remote job, more schedule flexibility


profile
A zippia user wrote a review on Mar 2022
Pros

Getting to know the people and the you work.with

Cons

Being required to answer a minimum number of calls a day. This pushes the idea that the caller is a number and as such, it is more difficult to personalize the call the the person calling in


profile
A zippia user wrote a review on Jun 2020
Pros

Communicating and helping my clients.

Cons

The travel was extensive. Sometimes. It took more than month to close a deaĺ.


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Updated April 25, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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