2. Article 260 of the Labor Code (PD 442)
Grievance machinery and Voluntary arbitration
requires parties to establish a grievance machinery
for the adjustment and resolution of grievances
arising from the interpretation or implementation of
a collective bargaining agreement or the
interpretation or enforcement of company personnel
policies.
3. Grievance Machinery
is a committee within the agency created primarily for the
early appreciation of complaint/grievance filed by a
dissatisfied employee
an orderly process established in the CBA whereby the
employer, the employee and the union, present to each
other a complaint or dissatisfaction, in the hope of getting it
settled quickly
designed to give employees every opportunity to be heard
aims to eliminate or reduce dissatisfaction,
misunderstanding, or complaint, which can affect the
employee’s morale and reduce efficiency
4. The grievance machinery is expected
to conform with these principles:
An employee/union may, without resorting
on formal grievance procedures, discuss
informally any problem relating to his
conditions of employment with the
supervisor.
5. The grievance machinery is expected
to conform with these principles:
In presenting a complaint or grievance, the
employee is assured freedom from
coercion, discrimination and of a speedy
and impartial settlement of such complaint
or grievance.
6. The grievance machinery is expected
to conform with these principles:
Complaints and/or grievances must be
resolved at the lowest possible level in the
agency.
Grievances are not bound by formal legal
rules and technicalities.
7. The grievance machinery is expected
to conform with these principles:
An employee has the right to appeal
decisions or grievances to such competent
authorities.
A complaint or grievance is considered not
only in relation to its alleged object but also
in relation to the personal situation on the
complainant.
8. Five Points to Prepare Grievances
Listen to the facts from the worker
11. Five Points to Prepare Grievances
Write the grievance
WHO was involved?
WHY is it a grievance?
WHEN did it happen?
WHERE did it happen?
WHAT settlement is wanted?
12. Five Points to Prepare Grievances
Present the grievance