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Prepared By: 
Julie May A. Maribojo
Article 260 of the Labor Code (PD 442) 
Grievance machinery and Voluntary arbitration 
 requires parties to establish a grievance machinery 
for the adjustment and resolution of grievances 
arising from the interpretation or implementation of 
a collective bargaining agreement or the 
interpretation or enforcement of company personnel 
policies.
Grievance Machinery 
 is a committee within the agency created primarily for the 
early appreciation of complaint/grievance filed by a 
dissatisfied employee 
 an orderly process established in the CBA whereby the 
employer, the employee and the union, present to each 
other a complaint or dissatisfaction, in the hope of getting it 
settled quickly 
 designed to give employees every opportunity to be heard 
 aims to eliminate or reduce dissatisfaction, 
misunderstanding, or complaint, which can affect the 
employee’s morale and reduce efficiency
The grievance machinery is expected 
to conform with these principles: 
An employee/union may, without resorting 
on formal grievance procedures, discuss 
informally any problem relating to his 
conditions of employment with the 
supervisor.
The grievance machinery is expected 
to conform with these principles: 
 In presenting a complaint or grievance, the 
employee is assured freedom from 
coercion, discrimination and of a speedy 
and impartial settlement of such complaint 
or grievance.
The grievance machinery is expected 
to conform with these principles: 
Complaints and/or grievances must be 
resolved at the lowest possible level in the 
agency. 
 Grievances are not bound by formal legal 
rules and technicalities.
The grievance machinery is expected 
to conform with these principles: 
An employee has the right to appeal 
decisions or grievances to such competent 
authorities. 
 A complaint or grievance is considered not 
only in relation to its alleged object but also 
in relation to the personal situation on the 
complainant.
Five Points to Prepare Grievances 
 Listen to the facts from the worker
Five Points to Prepare Grievances 
Test for a grievance
Five Points to Prepare Grievances 
 Investigate
Five Points to Prepare Grievances 
Write the grievance 
WHO was involved? 
WHY is it a grievance? 
WHEN did it happen? 
WHERE did it happen? 
WHAT settlement is wanted?
Five Points to Prepare Grievances 
 Present the grievance
Prepared By: 
Julie May A. Maribojo

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The grievance machinery

  • 1. Prepared By: Julie May A. Maribojo
  • 2. Article 260 of the Labor Code (PD 442) Grievance machinery and Voluntary arbitration  requires parties to establish a grievance machinery for the adjustment and resolution of grievances arising from the interpretation or implementation of a collective bargaining agreement or the interpretation or enforcement of company personnel policies.
  • 3. Grievance Machinery  is a committee within the agency created primarily for the early appreciation of complaint/grievance filed by a dissatisfied employee  an orderly process established in the CBA whereby the employer, the employee and the union, present to each other a complaint or dissatisfaction, in the hope of getting it settled quickly  designed to give employees every opportunity to be heard  aims to eliminate or reduce dissatisfaction, misunderstanding, or complaint, which can affect the employee’s morale and reduce efficiency
  • 4. The grievance machinery is expected to conform with these principles: An employee/union may, without resorting on formal grievance procedures, discuss informally any problem relating to his conditions of employment with the supervisor.
  • 5. The grievance machinery is expected to conform with these principles:  In presenting a complaint or grievance, the employee is assured freedom from coercion, discrimination and of a speedy and impartial settlement of such complaint or grievance.
  • 6. The grievance machinery is expected to conform with these principles: Complaints and/or grievances must be resolved at the lowest possible level in the agency.  Grievances are not bound by formal legal rules and technicalities.
  • 7. The grievance machinery is expected to conform with these principles: An employee has the right to appeal decisions or grievances to such competent authorities.  A complaint or grievance is considered not only in relation to its alleged object but also in relation to the personal situation on the complainant.
  • 8. Five Points to Prepare Grievances  Listen to the facts from the worker
  • 9. Five Points to Prepare Grievances Test for a grievance
  • 10. Five Points to Prepare Grievances  Investigate
  • 11. Five Points to Prepare Grievances Write the grievance WHO was involved? WHY is it a grievance? WHEN did it happen? WHERE did it happen? WHAT settlement is wanted?
  • 12. Five Points to Prepare Grievances  Present the grievance
  • 13. Prepared By: Julie May A. Maribojo