Marcus Rodrigues’ Post

Completed my ITIL V4 Certification journey.#ITIL #ITILV4 #itoperations #ITManagement #ApplicationSupport #L2Support #ITSM #ITGovernance #Axelos #servicedelivery #problemmanagement #riskmanagement #stakeholdermanagement

I'm happy to share that I successfully completed the ITIL® V4 Foundation level course. #itil4foundation #itil #hcltech #hcl #itsm #softwareassetmanagement

I really enjoyed taking this ITIL 4 foundation course and having successfully completed its certification, I learned about the best practice framework for aligning IT services with business needs! #ITIL #ITIL4

❓Did you know that certified talent leads to improved performance? Did you know that by implementing best practice frameworks, corporations are seeing a 75% reduction in time to resolve incidents and reach a 90% customer satisfaction rating? This could not be done without trained and certified talent. 🏛️The ITIL 4 qualification has a tiered structure that allows candidates to specialise in different disciplines and areas of ITIL. This allows you to focus on your areas of interest and build the skills you need for success. If you're currently certified in ITIL v3 Foundation, we encourage you to transition directly to ITIL 4 Foundation to keep your skills up-to-date. Continuing their ITIL v3 journey is recommended for intermediate candidates to enhance their skill set further. The ITIL 4 certification scheme has been designed to align with ITIL v3 and provides clear paths for practitioners to continue their ITIL journey. Becoming certified in global best practices for the new technologies shaping the industry can help you stay ahead of the curve. Don't miss out on this opportunity to boost your career. Click the link below to learn more about the ITIL 4 certification and how it can benefit you. 👉 Link: https://lnkd.in/dD583XhR Make your next certification one of the IT industry's best-recognised, with PeopleCert/ITIL. #ITIL #Certification #ITIndustry #SkillsDevelopment

A first step in the ITIL practices, especially for IT activities such as IT service management (ITSM) 🎉 Thank you Idalko for your support and trust. #ITIL #ITMS #JiraServiceManagement #Atlassian #Idalko

I am happy to share that I have completed ITIL 4 Foundation: Key Concept Of Service Management Certificate Frome Skillsoft.