I was a Brita boy long ago. But I found a few video reviews of this dispenser and was hooked. First, it fits really well in my refrigerator (I really like the built-in curve on the bottom for sliding the dispenser forward just over the shelf hump to fill a cup). Second, water is filtered so fast, it's ready to be dispensed within a couple of minutes. And it tastes a lot better than the unfiltered tap water, even at the same temperature (I like to think my palate is particular, since I worked in the wine industry for eight years).In addition, I found a review of a filter test. This brand removed more chlorine and other bad-tasting substances than Brita and other brands. True, it doesn't remove a lot of TDS (total dissolved solids); that's a job for expensive reverse-osmosis filters and distillers, which usually have to be installed by a plumber. And that will set you back $200 to $3,000, depending on the system.The capacity is perfect for my wife and me. We can fill a couple of water bottles for hiking and still have a lot left for the house. I can also use the contents for making pasta, which is affected by the water's taste. Also, the 18-cup size isn't too heavy or cumbersome for us to carry from the sink to the fridge.I've had this for three days, so I can't comment on the filter indicator light or the filter life.Update August 8, 2022:After the fourth refilling about four days ago, I noticed that the filter had slowed to almost no drainage. I emailed the company. Within 12 hours, they answered by saying I needed to shake the filter horizontally 'til I heard a rattle (it's sand, so it's more of a shushing sound). They also said they would send me a three-pack of filters for free. Yesterday, I received the pack. I prepped a new filter according to the enclosed manual and filled the dispenser (2 fillings). Today, for the third filling, the filter hole closest to the spigot began to falter. I emptied the reservoir, removed the filter, shook it, and replaced it. Problem solved. For now.I think, taking other reviews into account, that this issue will continue. To be fair, I haven't had my water tested for solids. Yet, I haven't had to clean my faucet aerators. Still, I really like the taste of the water, the capacity and design, and the speed of the filtering (when it works). Shaking the filter once in a while is no big deal. So I'm going to stick with this product.UPDATE (AUGUST 29): Since I started using this product June 27, I've gone through two filters and yesterday had to insert a third. At approximately $12 per filter, this has become unacceptable. I followed the manufacturer's instructions for unclogging the filters (shaking horizontally, running water directly on filter), but the flow would, after one or two refills, stop. For each filter. So this is not a fluke.Thankfully, after pleading my case, Amazon kindly extended the return policy past 30 days for me and sent a return label.UPDATE (SEPT. 9): Waterdrop, after I contacted them a second time, sent me another pack of filters and followed up with three emails asking if things were any better. Although they knew I bought this though Amazon and the 30-day return period expired, they offered a full refund if I continued to have problems. So far, I haven't had any issues with the product. The present filter has functioned as expected for the past week with five refills.However, I observed that if I fill the reservoir and move the dispenser from the sink to elsewhere, the filter's flow becomes erratic. So I just leave the thing in the sink until it's done filtering. Then I put it in the fridge. Problem solved. I'm keeping this thing.I changed my rating to four stars, since the product has a bit of a quirk.