The command prompt is the command-line interface in Windows. It can be used to execute text commands and perform advanced administrative functions. In some cases, Support will ask you to use the command prompt because it is the most efficient way to get the necessary information.

How can I open Command Prompt on Windows PC?

To open the command prompt, click on the Windows Start or Windows Search button, type cmd, and click on Command prompt or Open. If needed, click on Run as administrator.

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A black box will open with white text at the top.

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Enter the commands that Support asked you to run and press Enter. Here is the list of the most commonly requested by Support commands:

 
For the full list of commands, you can refer to this Microsoft article.
 
When you are finished with the command prompt, you can type exit and press Enter to close it or click the cross.

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How can I open Command Prompt on Mac?

The Terminal app is similar to the Command Prompt in Windows. To open it:

  • In the Finder go to Applications > Utilities and double-click Terminal.

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  • Click the Launchpad icon in the Dock, type Terminal in the search field, then click Terminal.

    Cmd

Enter the commands that Support asked you to run and press Return. Here is the list of the most commonly requested by Support commands:

 
When you are finished with the commands, you can type exit and press Return to close it or click Terminal > Quit Terminal.

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Article ID: 24969

Last updated on: 03/21/2024 08:32 AM

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