Plantstop.us
Oxalis triangularis variegated (Pre Order)
2. We usually carry out the arrival process for our fresh imported products twice every month. on the 15th and 30th.
3. Approximately 7 days after arrival, we will send it immediately to your address.
4. The photo is just an example, you will get random plants, size and shape as in the photo (more leaves or less).
5. Plant size can be larger or smaller depending on existing stock.
6. Plant stock suddenly becomes empty.
7. For wholesale prices, please contact us via email or Instagram.
8. Please read and understand the terms & conditions of this shop before you purchase.
Product information
Terms and Conditions
Last updated: December 1, 2023
Please read these terms and conditions carefully before using Our Service.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Placing Orders for Goods
By using the Service to place an Order for Goods, You represent that You are of legal age to enter into legally binding agreements
Your Information
You might be required to provide specific information relevant to your order, such as your name, email address, phone number, credit card number, credit card expiration date, billing address, and shipping information, if you want to place an order for goods available on the service.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
Order Cancellation
We maintain the right, at any time, to reject or cancel Your Order for any reason, including but not limited to:
- Availability of goods
- Inaccuracies in the product description or price
- Errors in Your Order
In the event that fraud or an unapproved or unlawful transaction is suspected, we reserve the right to reject or cancel Your Order.
Your Order Cancellation Rights
You may only return any items you buy in line with these terms and conditions as well as our return policy.
This section of the terms and conditions includes our returns policy. To find out more about your ability to cancel your order, please read our Returns Policy.
Only goods that are returned in the same condition that you received them will be eligible for your right to cancel an order. Include all product documentation, instructions, and packaging as well. Returns are not available for items that are worn past the point of opening the original packaging, damaged, or not in the same condition as when you received them. As a result, while the purchased goods are in your possession, you should treat them with reasonable care.
Within 14 days after the day we receive the returned goods, We will reimburse You. We will reimburse you using the same payment method that you used to place the order, and there won't be any costs associated with it.
You will not have any right to cancel an Order under the following conditions:
- the Good’s package is already opened,
- or the time already passed 24 hours after the notification from the shipping company saying that the Goods have been delivered.
Availability, Errors, and Inaccuracies
We are continuously updating the goods that we offer on the service. The Products offered on Our Service might be unavailable, mispriced, or inaccurately described. We might also encounter delays in updating the information about Our Products on the Service and in Our advertisements on other websites.
The accuracy and completeness of any information, including prices, product images, specifications, availability, and services, cannot be guaranteed by us. We maintain the right, at any time and without prior notice, to update or modify information and to fix any errors, inaccuracies, or omissions.
Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.
After accepting an order, the company reserves the right to change the quoted prices if there are any uncontrollable circumstances that could affect delivery, such as changes in government regulations, variations in customs duties, higher shipping costs, higher foreign exchange costs, or other issues. If that happens, you will be able to cancel your order if it hasn't been processed yet.
Payments
Every item that is purchased requires a one-time payment. We accept Visa, MasterCard, Affinity Cards, American Express cards, and online payment methods (PayPal, for example) in addition to other payment methods.
Your card issuer may perform authorization checks and validation checks on payment cards (credit or debit). We will not be responsible for any delays or non-delivery of Your Order if we do not receive the necessary authorization.
Order processing cannot begin until transaction proof has been received via Zelle payment. The order is immediately cancelled if we do not receive the transaction proof within 12 hours and our Zelle system shows no payment history.
Promotions
It's possible that regulations governing any Promotions made available via the Service differ from these Terms.
Before engaging in any promotions, please read over the relevant guidelines and our privacy statement. In the event that a promotion's rules clash with these terms, the promotion's rules will take precedence.
User Accounts
You must always give Us accurate, full, and up-to-date information when creating an account with Us. If You don't do this, You will be in violation of the Terms and may have Your account on Our Service immediately terminated.
Whether you use a third-party social media service or Our service, you are in charge of protecting the password you use to access the service as well as any activities or actions taken with it.
You promise not to share your password with outside parties. As soon as You become aware of any security breach or unauthorised use of Your account, You must notify Us.
The names of other people or organisations, names that are not legally yours to use, names or trademarks that are protected by any rights of people or organisations other than Yourself without the proper authorization, and names that are otherwise derogatory, vulgar, or obscene may not be used as usernames.
Intellectual Property
The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.
The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.
Your Feedback to Us
You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
Termination
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
Disputes Resolution
If You have any concerns or disputes about the Service, You agree to first try to resolve the dispute informally by contacting the Company via our email address: info@plantstop.us.
United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
- By email: info@plantstop.us
- By mail: 24 Manito Ave Lake Hiawatha NJ 07034.
Return, Replacement, and Refund Policy
Last updated: December 01, 2023
We appreciate your business at Planstop.us.
To guarantee that the plants are in the finest condition, we make sure they have undergone a selection and quality control process before being sent. Having worked in the ornamental plant industry for more than ten years, fewer than 1% of issues arise each month. Issues that frequently come up are typically related to third parties' delivery processes. So that we are both aware of the hazards and circumstances, we must be completely conscious that we are working with LIVE plants.
Still, we're determined to keep offering the greatest service we can.
The following terms are applicable for any products that You purchased with Us.
Refunds & Cancellations
- All purchases, once shipped, are final.
- You can cancel your order any time before it's shipped by emailing us at cs@planstop.us or call us at +1 662 312 8310. You can’t cancel if the Good’s package is already opened or the time already passed 24 hours after the notification from the shipping company saying that the Goods have been DELIVERED.
- We will notify you of shipment via email the day your purchase is shipped.
- Fully refund, only applies to Goods that are returned in the same condition as You received them. It should also include all of the products’ instructions, documents, and wrappings. We will send you the shipment label by email and you don’t have to worry about shipping cost.
Lost Plants
- Plants can sometimes be lost by a shipping carrier. Simply inform us that the plant never arrived when this occurs. If the plant is lost, we'll work with the carrier to resolve the issue and provide a refund or replacement at no additional cost.
- If your plant disappears, kindly refer to the instructions for "Opening a Claim" below.
Damage, Pests & Disease
- In accordance with our refund and cancellation policy, plants that are damaged during shipment or have pests or diseases when they arrive will be fully refunded.
- It's critical that you get in touch with us right away if your plant has a problem because we can only address problems that are brought to our attention within 24 hours of delivery.
- If there is a problem with your plant, please follow the "Opening a Claim" instructions below.
- Please Note: If you purchased Winter Insurance for your order, we will only be able to honor claims for damage caused by cold weather.
Opening a Claim
When contacting us about any issues, please include the following:
- The email address you used to complete your purchase; and
- The name of the plant that has an issue
- The order number
- Attach an unboxing video
- Attach a photo and video of the plant from the top down; and
- Attach close-up photos of the issue itself
Our Claims Process
- Your information will be reviewed by us, typically in a single business day.
- Occasionally, we'll request more details or images to aid in our decision-making. We ask that you reply to our requests for more details or images no later than 24 hours
- We will refund or replace the plant at no cost if we determine that it has a problem (damage, pests, disease), or that it was lost during shipment (shipping issues). This is in accordance with our refund and cancellation policy mentioned above. Please be aware that unless you purchased Winter Insurance for your order, we are only able to honour claims that are determined to be the result of damage from cold weather.
- In very rare instances, problems brought on by negligence (or, in the event that you did not purchase Winter Insurance, damage brought on by cold weather) prevent us from offering refunds or replacements. You can be sure that our growers will be able to walk you through the process of bringing your plant back to health if it requires extra attention.
For the complete, legal version of our Return, Replacement, and Refund Policy, read on at your own risk of boredom:
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to PLANTSTOP USA CORP, 24 Manito Ave Lake Hiawatha NJ 07034.
Service refers to the Website.
Website refers to Planstop.us, accessible from https://www.plantstop.us/
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Your Order Cancellation Rights
You are entitled to cancel Your Order at any time before it ships without giving any reason for doing so. We will notify You via email when Your Order ships. After this time, you will no longer be able to cancel Your Order.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: cs@plantstop.us
- By call : +1 662 312 8310
If it has already been determined by us that the goods were lost during shipment, we will reimburse You within 14 days of receiving the returned goods. We will reimburse you using the same payment method that you used to place the order, and there won't be any costs associated with it.
Conditions for Returns
Once shipped, your order is considered final and cannot be returned.
Kindly refer to the guidelines in the "Return, Replacement, and Refund Policy" section above and get in touch with us to initiate a claim if there are any problems with your purchase, such as damage or pest infestation, lost shipment, or issues with disease.
We maintain the right to reject returns or exchanges for any goods. To decide which items should be replaced or refunded, we follow the procedure described in the Return, Replacement, and Refund Policy section above. For any claims opened more than 24 hours after the shipping company notifies you that the goods have been delivered, we are unable to provide refunds or replacements. Inability to submit the data, images, or videos required for us to handle Your claim in
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: cs@plantstop.us
- By call : +1 662 312 8310
F.A.Q.
IS IT SAFE TO SEND A PLANT THROUGH THE MAIL?
Of course, naturally!
We provide trustworthy shipping in addition to first-rate customer support. Having worked in the rare and ornamental plant industries for more than ten years, we typically have less than 1% of monthly shipment problems.
WHERE WILL MY PLANTS SHIP FROM?
Our shipping and greenhouse facilities are situated near Lake Hiawatha, New Jersey.
CAN I ADD TO MY ORDER?
You can order more plants and ask us to mix them via email if you later realise that you should have added more. We will combine those for you, and we will reimburse the actual difference between the postage charges and the total of your different shipping charges once your order ships as a whole. Depending on the quantity, weight, and size of the plants, shipping them all at once may prove to be just as expensive as shipping them separately.
However, we make every effort to keep costs as low as possible, and when we succeed, we typically refund your money in two to three days.
DO I NEED ANY DOCUMENTS OR PERMIT TO BUY?
No, you don’t.
We are local sellers, the plants we have are cultivated in the United States.
WHEN WILL MY PLANTS SHIP?
While we strive to ship orders within 7 days of receipt, please note that seasonal variations in our shipping schedule may occur. Only Monday through Thursday is when we ship. We always send your order confirmation with an accurate and up-to-date timeline via email. This allows our staff ample time to ensure that we have chosen the best plants in our greenhouse, that they have been examined and treated to ward off pests and diseases, and that they have been packaged securely for delivery to your house.
We value your patience and will try our best to provide updates on orders that start to exceed what we initially told you.
Simply email your order confirmation back if you have any specific timing requests, and we'll do.
IT'S COLD WHERE I AM,WILL MY PLANTS BE SAFE?
If daytime highs in your area are expected to be below 45 degrees for the next week, we advise you to get Winter Protection Insurance.
It is advised that you purchase our Winter Protection Insurance so that our staff can make sure your orders are individually weather-checked, using heat packs if needed, and so we are prepared to address any problems in the event that the weather damages your plant after it arrives.
In order for us to correctly attach your Winter Protection Insurance order to this order, please reply to this email with the Order # of your Winter Protection Insurance order, if you haven't already purchased it on its own from the website. This is the most effective method.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Direct Debit Payment, Credit Card Payment, Zelle transfer, Apple Pay, Google Pay, Shop Pay, Meta Pay, and Amazon Pay
You can choose those payment methods at checkout.
WHAT HAPPENS IF MY PLANTS ARE DAMAGED?
We take great care to package your plants and keep them safe from harm while they travel to your house. Please read the information on the back of our Unboxing Guide card if you are experiencing any problems with your order. It outlines the steps needed for a prompt resolution.
Please read our Return, Replacements and Refund Policy or contact cs@planstop.us or call at +1 662 312 8310 for more information.
Do you offer wholesale price?
Yes sure, please contact us at email info@plantstop.us
or call at +1 662 312 8310