Student Life Impact Report 2021-22

STUDENT

OUR IMPACT

LETTER FROM THE VICE CHANCELLOR

The Division of Student Life had an extraordinary impact on the student experience during the 2021–22 academic year, and we have many accomplishments to celebrate. We are one year into our new strategic plan, and our success was achieved through the collective work of our staff, students, and partners.

We are proud to share our story and amplify the work of outstanding Student Life professionals who are dedicated to creating transformational experiences for students to learn, lead, and serve. We enhanced student learning outside the classroom, invested in the development of our team, and worked to create an environment where all Vols matter and belong.

I look forward to our continued partnership over the next year. Together, we are creating an invaluable Volunteer experience for our campus.

TABLE OF CONTENTS

Letter from the Vice Chancellor

of Contents

We Are Student Life

Priority 1: Transformative Experiences

Preparing New Leaders Through Rocky Top President’s Institute

Strengthening Our Partnership with Habitat for Humanity

Serving the Knoxville Community

Transforming Student Learning

Meeting Students Where They Are: Engaging Graduate Students

Inaugural Volunteer Impact Academy Creates Connections

Priority 2: Culture of Care and Inclusivity

Wellness Wednesdays

Increasing Student Access to Support Resources

Safe Zone at UT Continues to Expand, Implements Third Tier Workshop

Families are Helping to Shape the Student Experience at UT

Passion for Access

Priority 3: Personal and Professional Growth

Professional Fellowship Program Continues to Expand

21 Years into the 21st Century: A Review of the Student Life Summit

Student Life Reimagines Graduate Assistantship Matching to Employers

Priority 4: Responsible and Effective Stewardship

Making Space: Creating Partnerships for Student Engagement

Student Life Expands Capacity to Meet Student Needs

Life at a Glance

You

The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment and admission without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status. A project of the Division of Student Life.

E01-0208-001-23

EXECUTIVE

We create transformative opportunities for students to learn and grow outside of the classroom. We connect with community partners to engage students in service, giving back to our local and global community. We invest in physical spaces where students live and work to create a home away from home. We value personal and community well-being by providing unique opportunities to find the balance students need to be their best at UT.

We are the student advocate, the mentor that develops the emerging leader, and the support that students lean on in time of need. We cultivate the Volunteer experience every day through our programs, spaces, and resources.

WE ARE

STUDENT LIFE

PRIORITY 1

Transformative Experiences

Student Life provides opportunities for students to develop a sense of self by understanding their individual strengths, values, and goals, and expanding their leadership capacity. We empower students to connect with the broader community through civic engagement, and enhance the overall campus experience by providing services and programs to students.

PREPARING NEW LEADERS THROUGH ROCKY TOP PRESIDENT’S INSTITUTE

The Center for Student Engagement (CSE) is committed to developing student organization leaders through Rocky Top President’s Institute (RTPI). RTPI is a six-week, cohort-style program designed to cultivate value-based leaders who are committed to growth, innovation, and inclusion within their student organizations. This program is facilitated by the CSE, but each week, campus partners from various departments are invited to lead sessions, present seminars, and share resources that support organizations.

The framework of RTPI is centered on the three pillars of emotionally intelligent leadership1. The first two sessions focus on the leader’s Consciousness of Self, challenging them to explore the self as it pertains to leadership. They gain tools that aid in both personal and organizational development, encouraging them to first pursue self-understanding as they navigate leadership.

“I learned more about who I am as a leader and have been able to more distinctly identify the strengths and weaknesses of my organization. It has been helpful to talk with the other leaders and see what similarities and differences there are between our organizations.”

—Rocky Top President’s Institute participant

The next two sessions lean into the leader’s Consciousness of Others. RTPI participants learn about leadership in relation to their members. With the focus shifted to others, leadership is introduced through a multicultural lens, giving them the opportunity to strategize ways to enhance mattering and belonging in their organizations. The final session introduces the leader’s Consciousness of Context, expanding the participant’s perspective outside their bubble. As they draw parallels to their organization and the community, they reflect on the duality of leadership and service.

During the closing ceremony, RTPI participants each present their organization action plan, the capstone project of the institute. Throughout the program, students examine the structure of their organization through an analysis of where the organization has been, where it is now, and where it is going. They use this information alongside all they’ve learned in the program to create an action plan to implement in their organization, which is presented to the cohort and an audience of community members.

18students participated in RTPI in 2022

Participants reported 86% increase in the students’ ability to articulate who they are 58% increase in the students’ ability to describe their leadership style 72% increase in the students’ ability to identify steps to organizational success

Emotionally Intelligent Leadership: A Guide for Students. San Francisco, CA: Jossey-Bass, 2015.

1Shankman, Marcy Levy, Scott J. Allen, and Paige Haber-Curran.

STRENGTHENING OUR PARTNERSHIP WITH HABITAT FOR HUMANITY

Since 1997, University Housing has partnered with Habitat for Humanity to build homes in the Knoxville community. This year marks the completion of 18 houses since the partnership first began.

Engagement Manager Trinity Edgar and Chief Development Officer Angie Hatcher Sledge, at Habitat for Humanity in Knoxville, explained that the gift of returning partners is incredibly comforting and adds stability to Habitat for Humanity and the families who will live in the homes. The first house of each new year begins construction in February, and that house plan is set aside for UT.

University Housing works with Resident Assistants (RAs) to fundraise and organize volunteers to help with the construction of the house throughout the year, typically accounting for more than half of the $55,000 needed. RAs raised more than $12,555 in the 2021–22 academic year through fundraisers. The gap is closed by a UT professor and their spouse, who choose to remain anonymous, and are committed to Habitat for Humanity and the student learning opportunity it creates.

Adams explained that each year, RAs host various events for students as fundraisers such as haunted houses, escape rooms, boo-grams at Halloween, and candy-grams on Valentine’s Day. Other fundraisers include:

• Printed and sold hall t-shirts

• A petting zoo sponsored by Magnolia and Dogwood Halls

• Penny wars

• Pie Your RA program

• Hotel Brown allowed students to place food orders to be delivered to their rooms by RAs

• Hall-wide video game tournaments

“We’ve been really fortunate to partner with Habitat for Humanity to fundraise and build a house for a Knoxville community member,” said Adams. “We really see this as a hand-up, not a hand-out, for someone in our community and we’re happy to have this partnership.”

“It’s so comforting to know that the first house we build and fundraise for the year is already taken care of by this partnership,” said Edgar. “We have such an appreciation for our strong partnership with the university and University Housing.”

“The average Habitat for Humanity home costs $175,000 to build,” said Jerry Adams, director of Residence Life. “The University Housing portion for a new house is $55,000. No family pays more than 28 percent of their income for a new home. The remaining balance is gap funding and comes from a variety of sources that Knoxville Habitat for Humanity oversees.”

In addition to fundraising, University Housing assists with organizing volunteers to help with the construction of the house.

$12,555

raised by RAs in 2021–22 through fundraisers

UT students, faculty, and staff put up walls, frames, decks, and assist with roofing, siding, painting, and installing cabinets and trims.

“We will have students from across campus sign up to volunteer to help build,” continued Adams. “We have our RAs, students from Greek-letter organizations, just a lot of overall campus participation in building these houses.”

Edgar and Hatcher Sledge also expressed the educational component that student volunteers experience during the time on the build. In addition to learning skills related to building a house, volunteers are also learning how to work on a team, how to lead, and learn about the impact that their work can have on families and the community.

“When we’re meeting with students before and during the build, we are able to educate students on our mission of creating affordable housing and the impact affordable housing can have on a family,” said Edgar and Hatcher Sledge. “The fact that we can educate students about the importance of affordable housing and issues in the community allows them to be better advocates.”

Citing Maslow’s Hierarchy of Needs, Edgar and Hatcher Sledge make it a point to explain that having basic needs met, such as stable and affordable housing, allows Knoxville families to focus on furthering their education and careers, and experience improvements in their health, physical safety, and security. According to a Habitat report, more than 90 percent of Knoxville Habitat families report feeling better about their future, and their children’s future, than they did before completing the education program and becoming homeowners.

University Housing and the RAs involved have and will continue to make important contributions to the Knoxville community through Habitat for Humanity. This partnership provides opportunities for students to engage with the community, have meaningful and educational experiences, and live out what it means to be a Volunteer.

SERVING THE KNOXVILLE COMMUNITY

Service is at the heart of who we are as Volunteers. We bear the torch and bring light to others by showing up and lending a hand to our community.

MLK Jr. Days of Service

MLK Jr. Days of Service is an annual service series hosted by the Jones Center for Leadership and Service that embodies the importance of living out the legacy of Dr. King by volunteering and supporting our community. This year, the annual MLK Jr. Days of Service ran from January 31 through February 11. More than 550 volunteers served 20 different sites throughout the greater Knoxville area over the two weeks.

“Great cities, great campuses, and great areas thrive because there are great people working to help make sure that the community is supported,” said Laura Solomon, assistant director of the Jones Center for Leadership and Service. “MLK Days of Service are just one example of how UT serves the Knoxville community that serves us every day.”

94%

of participants surveyed agreed that the MLK Jr. Days of Service helped them better understand the importance of serving our local community

This year, Student Life leadership set a goal to have as many staff involved as possible, making sure to work with directors and supervisors on how they could support staff volunteering during work hours.

93%

of participants surveyed recommend participating in MLK Jr. Days of Service to other students, faculty, and staff

“It was important to have staff participate in MLK Day service projects to model for students what it means to be a Volunteer through service,” said Associate Vice Chancellor for Student Life Chandra Myrick. “Staff participation is also beneficial to community partners who rely on volunteers for various projects. Increasing the number of students and staff who participate in service projects allows our community partners to provide more support and services to the Knoxville community.”

Volunteers tackled an array of projects including sorting donations, tutoring children, cleaning river shorelines, and organizing storage spaces with various partners.

Engaging in Philanthropy and Service

Philanthropy and service are at the heart of many Greek-letter organizations. Each year, chapters within the Office of Sorority and Fraternity Life (OSFL) complete a set number of service hours determined by their national organization and by OSFL. They host events that fundraise for each organization’s philanthropy with both local and national impact.

“The sorority and fraternity communitycontinues to value community service hours and philanthropic donations demonstrated by each of the 5,956 members,” said John Keith, director of the OSFL at UT. “In collaboration with the Jones Center for Leadership and Service, we have seen the contributions that our sorority and fraternity community has had on the Knoxville community and we continue to look for opportunities to lead, learn and serve.”

In the 2021–22 academic year, sorority and fraternity members completed more than 85,000 hours of community service. Service opportunities ranged from national service with groups like the Girl Scouts of America and the Alzheimer’s Foundation, all the way to local service with the Sexual Assault Center of East Tennessee and

the Wesley House Community Center. While this list isn’t exhaustive it demonstrates the ways that organizations are giving back.

There were also more than $751,000 philanthropic donations reported and verified that were given to local and national non-profit organizations. With a member base of nearly 6,000 students, this is an average of $126 per member.

These fundraisers aim to involve the UT community and create engaging ways for all UT students, faculty, and staff to get involved. For example, Sigma Alpha Epsilon hosted Paddy Murphy Week which brought out Tennessee’s head football and baseball coaches and raised more than $9,000 for the Wounded Warrior Foundation.

“Ultimately, as values-based organizations, it is important that we lead from a place of service,” said Keith. “Greek-letter organizations were founded because of these values, and their founders recognized the power of our collective. Giving back in meaningful ways, whether through philanthropy or service, is central to our missions and allows our students to embody the Volunteer spirit.”

“I learned that there are many volunteering opportunities around Knoxville that are in serious need of extra help. This inspired me to do more research on the service sites I went to and what more I could do to help. As someone who is not from Knoxville, these opportunities gave me an opportunity to see the beauty beyond campus.”

— 2022 MLK Jr. Days of Service participant

TRANSFORMING STUDENT LEARNING

Student Life creates transformative learning experiences for students to develop their sense of self and their individual strengths to become better students, leaders, and professionals. Typically occurring during a training, program, event, or other types of involvement opportunities, transformational experiences provide spaces for students to learn more about themselves and the world around them, and see and understand others from a new perspective. These values are critical to developing and offering environments for students to practice their skills and become effective leaders prior to graduation.

Module for National Pan-Hellenic Council and Multicultural Greek Council new members this past spring.

—student participant of fall 2021 Health and Safety Summit

Expanded Health and Safety Programming for Greek-Letter Organization Members

In partnership with the Center for Health Education and Wellness, Student Conduct and Community Standards, Title IX, and the Office of the Dean of Students, the Office of Sorority and Fraternity Life (OSFL) offered more than 108 programs throughout the year that focused on the health and safety of members, a 980 percent increase from programs offered in 2020–21. These programs covered topics such as alcohol use, drug use, sexual misconduct, hazing, and mental health.

OSFL continued the use of the New Member Health and Safety Module, offered online through Canvas, for prospective Interfraternity Council and Panhellenic members and created and introduced the New Member Health and Safety

The programming also included the annual Health and Safety Summit for Greek-letter organization members. The summit equips organization leaders with tools and skills focused on prevention models, problem identification, response, self-reporting, accountability, and social event management strategies. After receiving feedback from student participants, the staff re-examined the needs of how historically under-represented students are usually supported in these spaces. As a result, the summit collaborated with both the Office of Diversity and Engagement, as well as the bias coordinator through the Office of the Dean of Students, to provide educational programming regarding diversity equity and inclusion efforts and how those impact the health and safety of members.

Overall, 12,784 students participated in health and safety programs during 2021–22, which is a 2,431 percent increase from the 2020–21 academic year.

2,412

students participated in diversity, equity, and inclusion educational programming a 147% increase from 975 total students in 2020–21

12,784

students participated in educational health and safety programs a 2,431% increase from the 505 students in 2020–21

“I feel more comfortable as a minority on campus because people are educating themselves about diversity issues and micro-behaviors and aggressions.”

“In just 8 months of working as a writer, I have grown to love the atmosphere of the Daily Beacon and the people who make it run. I am so excited to continue my work this year as news editor.”

1,000

copies of Honey magazine distributed in the first print edition in October 2021

Offering Real-World Experiences

The Office of Student Media provides administrative coordination and support for four editorially independent student media organizations at the University of Tennessee: The Daily Beacon, Phoenix Literary Arts Magazine, Lumos Media Services, and Honey magazine. The office staff serves as expert advisors to the students who contribute to publications and allow for students to prepare for job opportunities after their time at UT.

The number of student employees that are involved with Student Media has been on a steady increase, with 98 students employed in 2021–22 for student-run Daily Beacon newspaper specifically. Tasks for the student team include creating content, conducting interviews, editing, photography, and laying out the paper for print. The Daily Beacon also offers students an opportunity to familiarize themselves with digital journalism by utilizing utdailybeacon.com.

During the fall 2021 semester, The Daily Beacon welcomed Beacon alumni John Jackson Miller and Paul Finebaum to share their own histories from undergrad to the present, and offered advice to students as they answered questions. Sports Editor Josh Lane was also invited to join Finebaum on The Paul Finebaum Show ahead of the homecoming game against the Georgia Bulldogs.

Similarly, Lumos Media Services also provides the opportunity for students to familiarize themselves with video and digital media production. Lumos is structured as a client-based commercial video production operation and serves both on- and off-campus clients. Lumos Media Services provides students with leadership opportunities, client relations and management experience, and learning to meet deadlines. In 2021–22, the student-run Lumos team produced 40 videos from conception to completion.

“The Lumos team was professional, responsive and took the time to understand our vision for the video. They advised us on the best time of day to film, lighting, staging and placement. We are extremely happy with the final product and will use Lumos again.”

When walking around campus on any given day of the week, it’s likely that an event or program is taking place to engage students. More than 30,000 students attend UT, with more than 6,000 of those students being graduate or professional students. More often than not, it is assumed that most of that programming is designed with undergraduate students in mind.

Over the last year, Nneka Walson in the Center for Student Engagement (CSE) and her staff developed and hosted events that were specifically targeted to graduate and professional students.

“We really wanted to meet [graduate] students where they are, we wanted to help them create a community of like-minded individuals who may be in the same phases of life,” said Walson. “This means hosting age-appropriate programs and learning opportunities.”

In total, CSE hosted 10 events specifically targeted to graduate and professional students, more than triple the number of events from last year. These events included grad nights at Fieldhouse Social and Main Event, discounted tickets to an Ice Bears hockey game, tickets to a Smokies Baseball game, axe throwing, and a ghost tour of the Old City around Halloween. More than 500 graduate students participated in these events, more than double the participation of last year.

When planning and thinking of programs and events, the CSE staff considered times and locations that would allow for graduate student attendance; this meant thinking of offcampus locations and events that were hosted later in the evening. It also meant thinking of events that allowed students to disconnect from their work and focus on something else. One student who attended a LEGO

building night thanked Walson and her team for the opportunity to slow down and shift their focus to something creative.

Walson continued, “We had to change our mindset to ‘Have we done everything in our power to make a difference?’ If we can make a difference in one person’s experience, I think that’s worth it.”

In the future, Walson says she looks forward to expanding the partnership with the Graduate School, with the hope of hosting more events that build connection and community with graduate students.

“The effort is there, the focus is there, and the support is there,” said Walson. “We might be slow to build, but our foundation is really strong. I would love to one day see just as many graduate student programs as undergraduate programs.”

“I have always thought campus programs are a good resource for all students, but these unprecedented times of a global pandemic made me realize how important they are for our mental health. This semester CSE had numerous in-person and virtual events happening every day I could join at my convenience in between the graduate research to refresh my mind.”

—Ph.D. student in biosystems engineering, ’22

MEETING STUDENTS WHERE THEY ARE: ENGAGING GRADUATE STUDENTS

INAUGURAL VOLUNTEER IMPACT ACADEMY CREATES CONNECTIONS

Volunteer Impact Academy cohorts participate in different service and leadership opportunities throughout their time in VIA, in addition to hearing presentations from campus leaders and administrators.

• Ignite, an opportunity to serve the community and get to know UT before classes begin in the fall

• A 25-hour service requirement

• A course from the Department of Educational Leadership and Policy Studies

• CliftonStrengths, a strengths-based talent assessment that encourages students to be intentional about their leadership, academic, and professional development

• MLK Jr. Days of Service

• Catalyst, a one-day program for emerging student leaders to connect with others and discover their own leadership story

More than 50 first-year students participated in the inaugural class of the Volunteer Impact Academy, or VIA, an immersive four-year experience for students who embody what it means to be a Volunteer. Created through a partnership between the Clay and Debbie Jones Center for Leadership and Service (JCLS) and the Office of Undergraduate Admissions, the academy equips participants with the skills to improve themselves, the campus, local communities, and the world beyond.

“The program was created to provide students with a scaffolded leadership and service experience that aligns who we are as Volunteers and complements existing programs within the Jones Center for Leadership and Service,” said Brooke Squires, JCLS coordinator. “It offers a unique opportunity for students to acquire the foundational skills to build on their personal strengths and improve our campus, local communities, and beyond from the moment they step foot on campus. It is a great way to get involved and build community with other students that share an interest in leadership development and service engagement.”

Creating these connections has shown to help the first cohort of 56 students feel a strong connection to the university, involving them in other student organizations and campus leadership opportunities.

“I definitely think that the academy has helped me connect with the university,” said Mya Perez, an elementary education major with a minor in global studies from Texas. “I also feel like VIA has helped to connect me with the Knoxville community because being from out of state, I was not familiar with many of the service opportunities in Knoxville. After beginning the requirements of the academy, I have familiarized myself with some of the service opportunities and people of the Knoxville community, which makes it feel more like home.”

Kyla Thornton, a business management major from Memphis and member of the UT Knoxville chapter of the NAACP, said the VIA helped her expand and build upon her extensive volunteer experience.

“The activity I enjoyed the most was where we had to create a headline for what we would like to be known for. It allowed us to look at ourselves in a positive light and allowed our peers to understand us and our goals. I also enjoyed writing down our goals by answering different questions to dive deeper into what we want to achieve for ourselves and the community.”

“Growing up, volunteering is always something I knew I wanted to take part in,” said Thornton. “During high school, I did different volunteer events through the organizations I affiliated with. When going through the college application process, I knew I wanted to be somewhere that held volunteering true to their core values. That is why I chose UT. When I ran across the Volunteer Impact Academy, I knew it would be a great fit for me. I knew that this organization was going to hold me accountable for volunteering in my community while also guiding me in making a positive impact for Knoxville and my peers.”

—Kyla Thorton, VIA cohort member

PRIORITY 2

Culture of Inclusivity and Care

The Division of Student Life cultivates inclusive education, programming, and services. We develop and implement care and support initiatives that foster success and well-being.

WELLNESS WEDNESDAYS

by Emily J. Johnson, 2021–22 intern for the assistant vice chancellor of Student Life Master of Public Health, ’22

Wellness Wednesdays is a recurring semester-long program designed to provide unique and engaging opportunities for students to maintain or improve their wellness. The vision of this program is to leave a lasting impact on the campus community with clear improvements of the health and well-being of students. Over the course of this school year, events ranged from virtual workshops with the Student Counseling Center to active events with RecSports. Many of our campus partners, like the Center for Financial Wellness, tabled along Pedestrian Walkway or in Hodges Library as well.

As an intern with Jill Zambito, assistant vice chancellor for Student Life, I was given the opportunity to explore ways to evaluate and elevate this initiative for next semester. We are collecting satisfaction and improvement data via an online survey, which will directly impact how the program moves forward in the coming year. I am excited to see how Wellness Wednesdays will evolve as a result of the findings! I was also given the opportunity to collaborate on the Fresh Check Day event in March and the May the Fourth Be with You event at the end of spring 2022. Both were exciting, wellnessfocused events with interactive activities, giveaways, and food. Where there is food, there are students! I remember the thrill of free food when I was an undergraduate student, but it’s quite impactful when one gets to be on the giving end!

Something that I think was particularly impactful for me as an intern, and now a successful Master of Public Health graduate, was how interdisciplinary health and wellness can be. Even in its relative infancy, Wellness Wednesdays has positioned itself as an initiative that can bring together a myriad of campus experts and provide educational opportunities and resources. Sometimes wellness is seen as only relevant when considering physical and mental health, yet partners like the Office of Sustainability, Office of the Dean of Students, Center for Health Education and Wellness, Center for Financial Wellness, Student Counseling Center, and RecSports (to name a few) demonstrate that embedded within the foundation of work with the campus community, we must prioritize all dimensions of wellness (i.e., emotional, spiritual, intellectual, physical, environmental, financial, occupational, and social). Truly, with a little creativity, we can see how every entity across campus can come together and impact a student’s health and wellness.

INCREASING STUDENT ACCESS TO SUPPORT RESOURCES

Student Life has continued to increase the availability of virtual services and support, following the initial onset of COVID-19 in 2020. Ensuring that all students can access services and classes has become a top priority so that they can thrive, no matter if they are located near campus, across the state or nation, or even worldwide.

Student Disability Services (SDS) ensures classes and all parts of campus are accessible to all students. SDS continues to serve more students by providing accommodations such as note taking services, test proctoring, interpreting and transcribing services, among many others.

The Student Counseling Center and the Student Health Center (SHC) have enhanced the way students access critical services, whether they are on or off campus. The Student Health Center and the Student Counseling Center quickly adopted new HIPAA-compliant technology to reach students through telehealth appointments. Virtual appointments allow campus providers to meet with students for one-time or regular appointments whether that student is in their residence hall, at home, or even in a designated space for a telehealth appointment in the Student Counseling Center if they need a secure space but don’t want to be seen face-to-face.

—student receiving accommodations through SDS

The staff also present to student groups, campus partners, and faculty about accessibility and advocacy. More than 1,000 students became newly registered with SDS in 2021–22, an increase of 20 percent from the previous year, leading to an increase in nearly all of the services provided by SDS staff.

Since 2020, the mental health support needs of college students shifted drastically. This shift has also been seen on our campus, with the Student Counseling Center experiencing a drastic increase in demand for appointments. More than 12,416 appointments over 12 months were made by 3,193 unique students through telehealth and in-person sessions during the 2021–22 academic year. Telehealth and virtual appointments expanded capacity and allowed staff to meet with more students who were seeking out mental health services. To meet the higher demand, the center increased its team, leading to more manageable wait times for student appointments. The Student

“Thank you for making me feel validated, giving me resources, and helping me troubleshoot to actually fix problems instead of just alleviating symptoms. I feel confident that these accommodations should help me, and I truly appreciate you advocating for me.”

Counseling Center continues to partner with other departments on campus, such as the Student Union, to provide students with quiet and private locations to have their appointments if they didn’t otherwise have a space to do so.

The staff of the Student Health Center played a significant role during the year, continuing to serve as the main health authority on campus during the COVID-19 pandemic. The Student Health Center staff continued to provide students and staff with education about the ongoing pandemic, delivering guidance on minimizing the risk of potential transmission, and leading the campus response for quarantining responsibly in order to reduce the risk of transmission of illness to others. As a result of these efforts, 98 percent of students surveyed indicated they were satisfied with the Student Health Center’s ability to treat and provide COVID-19-related education and services.

Similar to the Student Counseling Center, the Student Health Center was able to expand its services to students by implementing a telehealth option over the past few years. More than 95 percent of students surveyed after receiving expanded telehealth services at SHC reported they were “greatly satisfied” or “satisfied” with the center’s online accessibility to healthcare providers. Making healthcare accessible to students leads to more students being seen and served, and helps create a healthier campus for everyone.

92%

of students surveyed were pleased that the Student Counseling Center offered both in-person and telehealth sessions

98%

of students surveyed were satisfied with the Student Health Center’s ability to treat and provide COVID-19-related education and services

Since the implementation of Safe Zone at UT, the educational workshop series has seen consistent growth in participants, increased support from the university leadership, and the opportunity to take the tier-modeled series to the next level. The sessions are offered as an optional professional development opportunity for students, staff, and faculty who are interested in learning more about how to be an ally and support the LGBTQ+ community.

terminology related to sex assigned at birth, gender expression, gender identity, and participants expressing greater confidence in their knowledge and support of the transgender and nonbinary communities to better serve the LGBTQ+ community.

“I have seen the vast impact this training has on participants.

The Pride Center has created an incredibly applicable and welcoming workshop series that has invited at least several thousand people to build upon their vocabulary, recognize their own identities, and apply strategies that promote inclusion, safety, and allyship.”

Safe Zone at UT focuses on language and terminology related to gender and sexuality; awareness and understanding of the intersections of gender, sexuality, and other social identities; and knowledge about LGBTQ+ resources available on UT’s campus.

When Safe Zone was reintroduced in 2018, the first of three tiers focused on awareness of resources as well as basic language and terminology. Tier 2 was established in the fall of 2019 and focused on identifying and applying

Tier 3 was introduced in the fall of 2021 and is scenario-based, applying what participants have learned in the previous two tiers into practice. These scenarios mimic potential learning situations with the participant’s colleagues, friends, or family members, and can help the participant find their words and ways to address arguments when in those situations. This tier is about encouraging and promoting the participants to be advocates.

“We were excited to do a three-tiered training series because it’s not done at too many other universities,” said Bonnie Johnson, coordinator of the Pride Center. “Our third tier focuses specifically on empathy and advocacy, building skills through scenario-based roleplay by putting into practice the knowledge and awareness that participants learned in the previous two tiers.”

With the expansion of the training, the Pride Center was able to acquire assistance from its inaugural faculty fellow, Leia Cain, assistant professor in the evaluation, statistics, and methodology program in the College of Education, Health, and Human Sciences. Cain has primarily conducted research with LGBTQ+ student and faculty experiences in higher education and how researchers engage in ethical reasoning based on their methodological choices and personal identities.

LEIA CAIN , ASSISTANT PROFESSOR AND PRIDE CENTER FACULTY FELLOW

—Safe Zone facilitation team member

SAFE ZONE AT UT CONTINUES TO EXPAND, IMPLEMENTS THIRD TIER WORKSHOP

LEIA CAIN , ASSISTANT PROFESSOR AND PRIDE CENTER FACULTY FELLOW

“When I was starting at UT in 2020, I reached out to Bonnie to make a connection and see what I could do for UT,” said Cain. “I had previous experience with Safe Zone at the University of South Florida and the University of South Carolina. She reached back out later and let me know that there was an opportunity to work with her as a faculty fellow to help build curriculum and assessments for Tier 3.”

Cain explains that she and Johnson worked with the Safe Zone at UT facilitation team members to create the scenarios to be used in the sessions. “These are real experiences that members of our community have gone through.” This can create a more realistic understanding for participants as they are walking through a student, faculty, or staff member’s real lived experience.

In her fellowship with the Pride Center, Cain worked to create an assessment tool that will evaluate and analyze data from participants. This includes conducting focus groups and running the assessment tool by additional experts who also study queer populations and build surveys.

“I think Safe Zone is such a great educational opportunity that students, faculty, and staff can all participate in and learn from,” continued Cain. “Lack of knowledge can create hate and can impact the lives of people who identify in the community. What I love about Safe Zone is that it creates a space that allows for people to ask questions and give them an opportunity to learn.”

In addition to a new tier and new faculty fellow, the Pride Center has created more partnerships with colleges within the university. The UT Institute of Agriculture, the Haslam College of Business, and the College of Social Work have worked with Johnson and the Safe Zone facilitation team to offer training to students, faculty, and staff within each college.

Chancellor Donde Plowman also encouraged her cabinet members to participate in this professional development opportunity.

Overall, each tier of Safe Zone at UT has seen an increase each year and semester. Since the program began in 2018–19, there has been a nearly 224 percent increase in students, faculty, and staff who participated in the training. Student participation has increased over the last year, with nearly 100 more students participating in each tier than in the previous year.

224%

increase in students, faculty, and staff who participated in Safe Zone at UT training since it began in 2018–19

FAMILIES ARE HELPING TO SHAPE THE STUDENT EXPERIENCE AT UT

When a student attends UT, the Family Engagement team in the Office of the Dean of Students helps shape the student experience by providing support to the entire family.

Parents and families serve as a support system for their student, and their involvement is a critical component of their student’s success. In the past year, the Family Engagement team enhanced the support provided to families to not only help students succeed while on Rocky Top, but to provide families with their own Volunteer experience.

A New Vision for the Tennessee Family Association

Beginning in fall 2021, Family Engagement restructured the Tennessee Family Association to remove a paid membership requirement, providing all families access to the Tennessee Family Hub, newsletters, the Family Guide, family events, and student scholarships. All parents and families need to know how they can support their student, and removing the membership fee helps ensure that all parents, family members, and supporters have the information they need to be the best champion for their student.

Additionally, the Tennessee Family Association added an ambassador program, providing parents and families the opportunity to serve as

volunteers and representatives for the Tennessee Family Association. This volunteer experience is not only a great way for family members to engage with UT but provides the campus an opportunity to connect and hear directly from families about their student’s experience. The Tennessee Family Council was also restructured to be more accessible. Previously, a $1,000 gift was required for a family member to serve on the council. This requirement presented a barrier to family members who have valuable input, who are engaged and connected and who could give back to the institution and the student experience. Instead, Family Engagement switched to asking for a gift of personal significance, allowing the member to decide the amount to give that is appropriate for their family. There is no gift that is too small, and the new approach creates an environment where all families have an opportunity to serve on the council.

Building a New Virtual Community

In April 2022, Family Engagement launched a new online platform, called the Tennessee Family Hub, designed to foster community among parents and families. The hub provides critical information to aid in student success, and allow families to personalize the communication they receive from UT. All family members have an

opportunity to create an account in the hub, and it has become a vibrant and timely source of information.

“The Tennessee Family Hub is going to be a game changer for families,” said Lindsay Davis, coordinator of Family Engagement. “As we continue to maximize this platform, we will start to see the hub serve as the one-stop shop for the information families need. Even though it just launched, we are already seeing a lot of activity and have received great feedback from families about the value it provides.”

As the Tennessee Family Hub continues to grow, Davis hopes to see families from different regions, states, or even cities connect with each other to develop their own connections and support systems.

Giving Families Their Own Volunteer Experience

During the 2021–22 academic year, Family Engagement increased the number of meetings offered to Tennessee Family Council members. The offerings included guest speakers so that families are not only hearing about the great things happening in Student Life, but they also learn about the successes of campus partners and learn how they can support these efforts.

One notable guest speaker, Associate Vice Provost Leonard Clemmons, shared about the Vol Success Teams, how UT is supporting each student in their academic goals, and how families can partner with UT to help their student be successful. According to Davis, “a lot of the work that Student Success is doing with first-year students is so impactful. Having Leonard visit our meeting created an opportunity to make the advancements that Student Success has made more visible and more accessible to families.”

Family Engagement has also enhanced two on-campus events, Fall Family Weekend and Spring Family Reunion, to provide families the opportunity to see the student experience firsthand. Each event is carefully curated to include all the things students love about the University of Tennessee.

Fall Family Weekend 2021 welcomed 2,954 family members to Rocky Top to reconnect with their student as well as to experience the football culture at UT. The Family Engagement team incorporated opportunities for families to engage in traditions, highlighting the Vol Walk, and encouraging families to get to the game before kickoff so they see the Tennessee Vols run through the T. This fall, the Family Engagement

team is seeking to expand the opportunities for families to experience the traditions and spirit on campus, including an event where students and families can paint the Rock.

Spring Family Reunion occurs in the spring during basketball season. This year’s event included a pregame meal in the Rocky Top Dining Hall, so families could see what it is like to eat on campus before the game. Family Engagement also hosted an event in a nearby hotel that gave families the opportunity to mix and mingle, developing connections with each other.

The broad selection of events gives families something to look forward to when they get to campus. In the future, Family Engagement hopes to provide more opportunities for families to experience Rocky Top, including a DIY Family

Weekend. “Our goal is to offer a DIY option so that more families will be able to experience the energy of our campus and engage in the Knoxville community,” said Davis.

Sending a Piece of Rocky Top Home This year, the Family Engagement team introduced Family Appreciation Boxes, featuring exclusive, limited edition UT Family swag and locally-sourced candles. After receiving feedback from ambassadors and council members, Family Engagement offered two different boxes at different price points, and $5 from each purchase was donated to the Parents and Families Endowment. At the end of Family Appreciation Week, $7,640 was donated to the endowment to support academic, leadership, and study abroad scholarships for students.

PASSION FOR ACCESS

Who could have guessed a simple ABC book in American Sign Language (ASL) would have ignited such a spark that would alter my life? Growing up with this budding interest and being exposed to ASL interpreters through theater performances, and when I saw that my high school offered ASL as a language course, the choice was obvious. There were some concerns, though, because at the time very few colleges and universities accepted ASL as a foreign language credit despite being recognized as a language consisting of unique grammar and syntax. It was in those classes that I fell in love with not only the language but the people and the culture it came from. I chose to continue down this path by pursuing my degree in ASL Interpreting and Deaf Studies from Maryville College. There, I was able to experience the breadth of the interpreting field. I learned about all the different settings related to interpreting and two stood out: performance and educational interpreting.

Interpreting in higher education settings has always felt like where I belong. Knowing that I would be providing equal access for young minds to the knowledge they deserve to better their future is incredibly rewarding. Not to mention,

being a lifelong learner, I get to challenge myself and learn new things every day working in the classroom. One of the major challenges is that on any given day my work finds my coworkers and me bouncing from a general education literature class to a doctorate engineering lab and then back into a 400-level history course. Another perk of working for Student Disability Services at the University of Tennessee is the opportunity to express my love of the performing arts through the extra assignment requests we cover.

Over my time at UT, I have had the privilege of interpreting concerts that run the gambit, from Alice Cooper to Garth Brooks to the Foo Fighters; and let’s not forget the infamous Korn concert that resulted in my instant TikTok stardom after a video of me interpreting went viral. Out of all the comments, one appeared time and time again. “Why would someone who is deaf go to a concert?” As a hearing interpreter, I won’t begin to speculate or describe the deaf experience; so I answer that question with another. “Why does anyone go to a concert?” People go to concerts for the experience. Being in an arena with 20,000 fans screaming the lyrics, feeling the drum solo rattle your chest, watching the sea of lighters and cell phones sway, and just feeling the electricity and excitement coursing through your body is energizing; and being able to provide full access to that experience is why I love what I do. It’s not always a guarantee that we will be called in for these concerts though, but when a deaf person requests access, my theater kid heart skips a beat, and I am one of the first to sign up.

PRIORITY

Personal and Professional Growth

The Division of Student Life advances the personal and professional growth of students and staff through exploration and innovation.

PROFESSIONAL FELLOWSHIP PROGRAM CONTINUES TO EXPAND

The Division of Student Life is committed to enhancing the professional development of division staff. Assistant Vice Chancellor Jill Zambito and executive leadership saw an opportunity to pair individual staff members with other Student Life departments to provide staff an opportunity to gain valuable work experience in new offices or fields. The Professional Fellowship program welcomed its first fellows in spring 2021. The program has connected 12 fellows with Student Life offices and recently offered a fellowship outside Student Life with UT Human Resources. These connections help staff gain professional experience in a different department or functional area in Student Life and the university.

“The fellowship provides staff members options to gain new experiences, contribute to different functional areas or departments, and learn from other professionals,” said Jill Zambito, assistant vice chancellor for Student Life, and Professional Fellowship Chair. “It’s a wonderful way to learn and simultaneously fill gaps in your resume.”

Host offices have included the Pride Center, Office of the Vice Chancellor for Student Life, Student Conduct and Community Standards, Assessment and Strategic Initiatives, Student Disability Services, the Office of the Dean of Students, and RecSports.

During these fellowships, fellows have the opportunity to learn more about the host office, work on special projects, and learn how to connect the fellows’ everyday work to the work of the host office. During her fellowship with the Office of Assessment and Strategic Initiatives (OASI), Jennifer Pierce-Thomas from the Office of Sorority and Fraternity Life, partnered with OASI and the Office of Institutional Research and Assessment to provide a robust analysis of Greek-letter organization membership and its impact on the student experience. Pam Vatter, an administrative support assistant for note taking in Student Disability Services, was a fellow for UT Human Resources in spring 2022. She assisted in creating information for an HR newsletter and information about the mental health of employees.

12“Pam was amazing and such a value-add. She was always willing to help out and learn as much as possible about HR,” said Senior Employee Relations Consultant in HR and fellowship supervisor Jon Chandler. “Pam was always good about communication and engaged in any activities we offered or requested her assistance on. The overall fellowship program was a new experience for me and I feel it’s such a value-add for employees that want to learn more about a specific department, function, or operation within UT Knoxville going forward.”

professional fellowships hosted since the program’s inception in spring 2021

The Professional Fellowship Program has allowed Student Life staff to continue to learn and grow outside of their current role. Expanding professional development is key in staff satisfaction and retention.

21 YEARS INTO THE 21ST CENTURY: A REVIEW OF THE STUDENT LIFE SUMMIT

by Blake Weiss, special projects coordinator for the Office of the Vice Chancellor for Student Life

The Division of Student Life hosted the Student Life Summit for the second time this past February with more than 150 registered faculty, staff, and graduate students from across the university. This year’s summit theme was “21 Years into the 21st Century,” which called upon summit attendees to examine the future of higher education by exploring technological advances and innovations, strategies to harness and influence change, and considerations for practice and preparation.

To highlight this year’s theme, Josie Ahlquist was selected as the featured keynote speaker and presenter. Ahlquist is a speaker, researcher, and author on digital leadership who takes a personal approach to transforming how we view technology through the lens of empathy

and empowerment that will result in stronger companies, communities, schools, and future leaders. Ahlquist’s opening keynote was titled “Engaging the Digital Generation” and called upon higher education professionals to consider digital spaces as opportunities for engagement and genuine connection between students and professionals.

Ahlquist also hosted a breakout session titled “Digital leadership: The research and practice of influence online in higher ed,” as well as a closing panel featuring Student Life leaders discussing their engagements in digital leadership as professionals. Finally, this year’s summit featured a new addition, a pre-conference on digital leadership for new professionals the day before the summit. This pre-conference session included more than a dozen new professionals from across the division and was a highlight of the summit for many of those in attendance.

In addition to Ahlquist’s contributions, the summit featured 12 breakout sessions presented by Student Life staff members.

of attendees agreed that the breakout sessions added value to the Summit

“I really enjoyed the pre-conference session that Ahlquist hosted for young professionals. That was very fun and a great way to interact with her and others in Student Life.”

—pre-conference attendee

Before the summit, the Division of Student Life evaluated the professional development needs of staff members utilizing the NASPA/ ACPA Professional Competencies. Through the assessment analysis, three competency areas were identified as priorities for the division: Assessment, Evaluation, and Research (AER), Social Justice and Inclusion (SJI), and Student Learning and Development (SLD). Summit presentation proposals that connected learning outcomes to these competency areas were prioritized for the summit. These NASPA/ACPA competencies were published on the schedule of events for reference as attendees navigated the summit.

One attendee’s favorite was a presentation hosted by staff members in Student Disability Services titled, “Best practices for successful engagement with deaf and hard-of-hearing students.” Connecting directly to the SJI NASPA/ ACPA competency, one attendee noted that “the session about deaf and hard-of-hearing culture was great! This is a session that many people need to attend and be exposed to.”

This year’s summit was hosted in person for the first time after initially launching in a virtual platform during the COVID-19 pandemic. After more than a year of minimal conference travel and other professional development opportunities typical to student affairs, the summit captured an eager group of professionals seeking to engage in professional development, reflection, and networking. Student Life looks forward to hosting the Student Life Summit next year and hopes to reach even more colleagues from across all of UT’s campuses.

“The invitation clearly communicated that the summit was for all staff and faculty, so I invited a friend of mine in student advising and she was thrilled to be part of it.”

STUDENT LIFE REIMAGINES GRADUATE ASSISTANTSHIP MATCHING TO EMPLOYERS

by Blake Weiss, special projects coordinator for the Office of the Vice Chancellor for Student Life

Each year, the Division of Student Life hosts the College Student Personnel (CSP) Recruitment Weekend in collaboration with the educational leadership and policy studies program in the College of Education, Health, and Human Sciences, as well as the College Student Personnel Association (CSPA). The CSP Recruitment Weekend is a two-day event hosting newly admitted master’s CSP students on campus for the purposes of meeting faculty and current students, and interviewing for graduate assistantships across the university. Student Life is primarily responsible for the graduate assistantship application, interview, and offer process.

Over the last few years of coordinating the CSP Recruitment Weekend, Student Life has worked to intentionally maximize the number of interviews each candidate receives to ensure they have a strong opportunity when they travel to Knoxville from across the country. This year, the 35 candidates averaged five to six

interviews during an incredibly competitive year of 17 possible graduate assistantships. Learning from last year’s virtual recruitment weekend, this year’s event also included a robust remote experience, hosting virtual interviews, streamed panels, and video tours, maximizing recruitment efforts further for those candidates who could not join us in Knoxville.

The recruitment weekend begins from the moment of admission for prospective graduate students. Newly admitted students receive a personalized email from Student Life congratulating them on their admission, inviting them to apply for assistantships, access to a group social media page, and a welcome video from the CSPA recruitment committee. After candidates submit resumes and answers to a few short essay questions in lieu of a cover letter, materials are shared with hiring offices for review. Prior to the recruitment weekend, each candidate receives a unique assistantship interview schedule.

Once the recruitment weekend concludes, our newly designed hiring and offer process begins.

“I felt really positive after having so much time to talk with the current GA’s, the current staff, and future CSP students. It was an extremely welcoming experience, and I was genuinely sad for the weekend to end.”

Similar to the Panhellenic Recruitment bid process, our post-interview hiring process involves each candidate and employer submitting a ranking of their top assistantships or candidates. Neither the candidate nor the employer receives the rankings. Rather, the chair of the CSP Recruitment Weekend matches candidates with

of matches ranked each other as their 1st choice

—CSP Weekend participant

available assistantships based on the submitted rankings, prioritizing mutual interest. If a match occurs, the employer receives the information to make an offer to the candidate. This year, 88 percent of assistantships matched a candidate. Of those matches, 95 percent of candidates matched with one of their top three assistantship choice. Ninety-three percent of employers matched with one of their top three candidates.

In a very competitive year for admitted prospective graduate students, the CSP Recruitment Weekend planning efforts sought to prioritize hospitality during the trip, equity in the interview and hiring process, and clear and consistent communications following the program.

of matches ranked each other in their top 2 choices

PRIORITY 4

Responsible and Effective Stewardship

The Division of Student Life responsibly and creatively stewards university resources to empower and sustain a culture of collaboration, adaptability, and innovation to maximize the student experience and subsequent student learning.

Student Life creates space for all Volunteers by offering engaging and transformative programming through strategic partnerships and collaboration with offices across campus. Student Life staff are dedicated to ensuring each student feels like they belong at UT and strategically connect students to resources offered by other offices across campus.

The Office of Multicultural Student Life (MSL) and RecSports partnered to host a variety of programs, including a lecture on the barriers and triumphs in the history of swimming, and a workshop about the basics of camping with the RecSports outdoor pursuits program. RecSports also partnered with MSL and the Pride Center to offer programs designed to engage students who might not have interacted with that office before, such as rock climbing events and Pride Zumba.

RecSports assistant director, Jon Janis, oversees aquatics and outdoor pursuits and recognized that there are some access barriers for historically marginalized students. He explained that the team wanted to utilize the resources within the department to help students address and break through some of those barriers.

“As I started in my new role last year, I reached out to different campus partners and one was [Associate Dean of Students] Crystal Hardeman-Ikem,” said Janis. “We sat and brainstormed ideas about how RecSports could be a leader in diversity, equity, and inclusion work within the division. I brought those ideas back to my team and we decided which ones we could move forward with along with listening to some student employee voices. After having some initial plans, we started the conversations with MSL and the Pride Center to ensure we were utilizing inclusive language with our promotional efforts and assisting us in reaching out to those specific student audiences.”

Following the meeting with Hardeman-Ikem, NaQuaina Moore, assistant director of Multicultural Student Life, was brought into the conversation to discuss partnerships and programs moving forward.

“I am an outdoor enthusiast, so I was pumped to collaborate with these various offices. I first reached out to [Outdoor Pursuits Coordinator] Josh Elder. We met to discuss the outdoor pursuits program. Then, after meeting with Josh, I met with [Aquatics and Safety Coordinator] Hannah Stewart to host the swim program.”

Getting students involved and engaged is at the core of the work of Student Life offices. Being able to connect with students who haven’t felt like there was an opportunity to connect before is important.

“These partnerships and collaborations are important especially for multicultural students because representation matters,” said Moore. “There are not many people of color who hike,

“We brainstormed ideas about how RecSports could be a leader in diversity, equity, and inclusion work within the division.”

—Jon Janis, assistant director of RecSports

MAKING SPACE: CREATING PARTNERSHIPS FOR STUDENT ENGAGEMENT

climb, and swim. Our students first need access, which they have as students, and then they need to see someone who looks like them to know it is safe to do these activities.”

To further involve and educate students interacting with the Office of Multicultural Student Life on health and wellness topics, Moore explains that she and her team will continue to collaborate with other health-related offices in the future.

“Our office is planning to do more of these activities through an MSL initiative called the LIFT_ME series,” said Moore. “LIFT_ME is an acronym for Leaning in for the Mental Endurance. We want to educate and empower students in the area of health and wellness through this series. We also plan to collaborate with the Center for Health Education and Wellness.”

Similarly, the Pride Center has seen an increase in partnership not only within Student Life but with campus partners as well. When the center staff brought the iconic AIDS Memorial Quilt to campus for the first time since 2012, the McClung Museum of Natural History and Culture, the College of Education Health and Human Sciences, and the Student Union were able to offer support for viewings of the quilt, a symbol of the thousands of lives that have been lost to AIDS.

“For the McClung Museum, showcasing such a critical artwork was an obvious tie-in to our mission,” Katy Malone, curator of academic programs at the museum said. “We should be creating space and dialogue for compassion and understanding of the world around us, and I personally think the quilt is one of the most important pieces of art ever made.”

When offices and departments make conscious efforts to program for students who might not have felt welcome or like they have a place in those offices, it helps to offset the programming load from affinity offices that provide programs and support for those students. The Pride Center isn’t the sole programming office for students who identify in the LGBTQ+ community; other offices can partner to make space for students across Student Life’s programming areas.

“Campus support for our office mission has increased over the last few years,” says Bonnie Johnson, coordinator of the Pride Center. “Partnerships and collaborations help us reach students where they are. It also allows the Pride Center staff to focus on direct student support and peer-to-peer relationships.”

In an effort to more equitably demonstrate the educational opportunities and events happening on campus during heritage months, Student Life took steps to establish a campus-wide planning effort. Instead of MSL being the only responsible office for celebrating Hispanic Latinx Heritage Month, Native American and Indigenous Heritage Month, Black History Month, and Asian

and Pacific Islander Heritage Month, the staff are encouraging offices to consider how they can create programming in their area to connect, celebrate, and educate students.

Collaborations help departments offer unique and engaging programs that reach every student in every corner of campus. It allows for more inclusion in events and for students to form more connections, leading to a better experience during their time at UT.

Collaborative calendaring efforts began in October 2021 with Hispanic Latinx Heritage Month and continued with Native American and Indigenous Heritage Month in November, with increasing success in recruiting partners from other areas of campus. By February 2022, campuswide collaboration broadened with the adoption of a Black History Month calendar that included multiple events happening nearly every day.

The 2022 Black History Month calendar included:

events hosted by departments outside of Student Life

events hosted virtually or with a virtual option

events hosted in partnership with a Student Life department

events hosted specifically for faculty and staff

STUDENT LIFE EXPANDS CAPACITY TO MEET STUDENT NEEDS

A year into a new strategic plan, the Division of Student Life announced the addition of new positions to our team. The recent growth is a key component to the division’s strategic plan to provide services and resources to a growing student population, including an additional assistant vice chancellor to lead student engagement and leadership development.

The addition of the new positions follows a recent division realignment, focusing the division’s work around several key areas:

• Health and wellness

• Strategic priorities and residential experience

• Student advocacy, support, and mattering and belonging

• Student leadership and engagement

• Administrative services

The strategic plan centers on these focus areas, creating a climate where learning, belonging, engagement, inclusivity, and care can thrive on campus. Key elements of the plan include streamlining and centralizing division services, expansion of the division workforce, brand development, finding opportunities to collaborate effectively and efficiently utilizing technology, and exploring opportunities to develop diversity education.

Vice Chancellor Frank Cuevas reflected on the division’s progress to date. “I am proud of the strategic steps our division took to evaluate our current practices and develop a new path forward,” said Cuevas. “The 2021–26 strategic plan is directly informed by the feedback from a comprehensive program review we conducted in 2020 to identify ways to strategically enhance the student experience outside of the classroom. The division realignment and subsequent positions we were able to add to our team is a direct result of the incredible work we have invested to prioritize an experience where students learn, lead, and serve on our campus.”

The previous strategic plan ended in 2020, providing an opportunity to revisit strategic goals and practices to realign the division with the university’s vision. To prepare for

the development of the new plan, the division participated in a holistic and comprehensive program review process to inform new priorities.

Making Data-Informed Decisions

The Division of Student Life partnered with the National Association of Student Personnel Administrators (NASPA) in fall 2020 to participate in a comprehensive program review of the services and support offered to students at the University of Tennessee, Knoxville.

The program review included a custom review, analysis, and recommendations conducted both on campus and remotely by a team of expert reviewers from comparable programs at public, land-grant universities. Reviewers met with every functional area of Student Life to evaluate current policies, practices, and resources. This provided the review team critical context when identifying areas of strength and new opportunities for growth.

This was the first program review in which the Division of Student Life had participated in more than ten years. Director of Assessment and Strategic Initiatives Melissa Brown shared, “The program review helped redefine our voice and purpose, restructuring the way we work together. As a result, the division has become a leader in strategic planning at the University of Tennessee.”

Following the program review, division leadership developed a new strategic plan to address the recommendations of the reviewers, as well as align the division with the university’s new vision. Staff serving as strategic plan leads meet quarterly to ensure the progression of the strategic plan, evaluate metrics, and make recommendations for further advancement to ensure efforts are effective and are positively impacting the student experience.

“The 2021–26 strategic plan is directly informed by the feedback from a comprehensive program review we conducted in 2020 to identify ways to strategically enhance the student experience outside of the classroom.”

—Frank Cuevas, vice chancellor of the Division of Student Life

The National Association of Student Personnel Administrators (NASPA) program review utilized a framework for guided self-assessments and reviews called P.R.A.C.T.I.C.E.S. This framework consists of nine foundational elements focusing on essential areas for a division of student affairs or services as it strives to facilitate and support student success.

Policies – Evaluation of policies to ensure they are relevant, current, and appropriate Resources – Determine appropriate funding methods and opportunities for development

Academics – Review policies, practices, and goals. Align with and support academic affairs, student success, retention, and persistence. Compliance – Ensure policies and practices adhere to requirements and identify gaps related to risks and liabilities

Technology – Ensure the use of adequate and current technology to support operations and services

Inclusion – Utilization of practices, policies, and procedures to ensure an inclusive, caring campus community Community – Review of opportunities for students to have a sense of safety, belonging, and campus pride, relationship with external involvement (e.g., city, town, county, local area) supporting the institution and its students

Evidence – Evaluate the division’s culture of assessment and data-driven results

Students – Review how the division engages with students, is responsive to current trends in the field, and the current services provided

For more information, visit studentlife.utk.edu/strategic-plan.

STUDENT

Student Engagement Ambassadors

The Center for Student Engagement (CSE) launched the Student Engagement Ambassador program where student assistants in the CSE are trained to support students hoping to get involved on campus and support student organizations.

Psi Society

The newly created Psi Society is a peereducation group focused on providing health and safety programming to members of the Greek-letter community.

Interfaith Meditation Space

The Student Union partnered with student leaders to complete design work to an Interfaith Meditation Space.

7,742

students dedicated 150,928

hours in service to the community with an economic impact of $4.5 million worth of volunteer hours

Volunteer hours are valued at $29.95/hour as determined by Independent Sector at independentsector.org/value-of-volunteer-time-2022

students were awarded leadership and service scholarships totaling $60,500

387 students earned service medallions

4,243

volunteers engaged with 884 community partners through the Sign-Up-to-Serve Calendar

1,764

service hours provided by 100 students who participated in 12 VOLbreaks alternative break trips

We inspire a spirit of service. 182 students volunteered at the Big Orange Pantry

registered student organizations 58 were new in 2021–22

total participants in the Pride Center Peer Mentoring Program with 19 mentors and 23 mentees

96%

of Ignite 2021 participants articulated a heightened sense of civility, justice, and respect for their peers

of Emerging Leaders cohort members indicated they felt more confident in their ability to apply leadership theories to leadership experiences on campus and in their ability to identify and act congruently with their core values

We cultivate leaders.

We create access to support student success.

All Student Conduct and Community Standards staff completed a restorative justice training this past year, resulting in 74% increase in the number of cases resolved through an alternative resolution. This helps to illustrate the office’s commitment to a nonadversarial resolution process.

ACCESSIBILITY

first-year students received their room selection through a new lottery process to provide more equitable access for prioritization

exams proctored

125%

increase in requests for out-of-class transcribing assignments

requests for note taking services

45%

increase in sign language interpreting hours provided

30+

trainings to the campus and community on topics related to disability-inclusive diversity and services provided by Student Disability Services

We support Vols in times of need.

in support provided through the Student Emergency Fund across 695 applications and 612 unique students

meals donated to Big Orange Meal Share

with extenuating circumstances assisted with absence notifications

students, faculty, staff and their families supported by the Big Orange Pantry

health and well-being of all Vols.

12,416

Student Health Center appointments

students were first-time visitors

sessions provided by Student Counseling Center clinical staff

400

students and staff trained in suicide prevention

unique RecSports participants

average participants per day during fall and spring semesters

1,486

974-HELP reports connected students in distress with university and community resources

INTERVENTION

218

appointments for Brief Alcohol Screening and Intervention for College Students (BASICS) and Cannabis Screening and Intervention (CSI) for 109 students

2Vols ACT: Bystander Intervention for Alcohol Risk Reduction for 98 students

10

Vols ACT: Bystander Intervention for Sexual Misconduct Prevention presentations for 330 students

We educate students outside of the classroom. HEALTH EDUCATION

2,068

students engaged with health and wellness educational tabling activities

570

students attended Feeling Your Best at UT educational presentations

473

students attended Be Smart, Be Safe, Be a Vol educational presentations at New Student Orientation

students attended educational presentations about consent, sexual health, or healthy relationships

FYS 101 students completed the Vol Module, an online educational program about alcohol risk reduction and sexual misconduct prevention

of students accepted Student Conduct and Community Standards’ recommended outcomes indicating a fair, equitable, and student-centric process

bias education programs presented to various colleges, student organizations, and departments

166

5

intern positions created in the Center for Care and Resilience in partnership with the College of Social Work

students completed ELPS 350, the resident assistant course 47

leadership and service programs provided by the Jones Center Ambassadors

students participated in Living and Learning Communities

students attended events hosted by the Center for Student Engagement with 11,556

students attending at least 1 event

We support social well-being. 96.5%

of Ignite 2021 participants feel an increased sense of belonging at UT and helped them feel more confident in their decision to attend the university

366

student organizations participated in a student engagement fair

RESIDENTIAL

attendees to Legend Lecture with Emmy award-winning actress Lynn Whitfield

VolChats where resident assistants engaged directly with residential students

attendees to Pride Center programs

events hosted in the Student Union

resident assistant programs with 19,271 total students attendees

residence hall association programs with 7,618 total student attendees

increase in student organization events hosted in the Student Union from fall to spring

WE ARE

STUDENT LIFE

are

Shahd Abbas Reagan Abbott Reem Hamid Abdulhussein Zoe Frances Abraham Corey Brett Abrahams Olivia Roth Abrams Mohammed Wessam Abuatia Nahan Fathima Abubucker Lauren Riley Acker Cassidy Adams Alana Elizabet Adams Colton Adams Jerry Adams Jerry R Adams Gracie Brown Adamson Devon Marie Adamy Kevin Lawrence Adelsberger Madison Marie Adkins Elvyn Koffi Agboto Arianna N Yaa Asantewaa Aidoo Kaylee Airola Yusof Al-Wadei David Bertin Alexander Janae Monique Alexander Isabelle Rose Alexander Mark Alexander Asal Dhafer Alkhuwaiter Aveiona Nicole Allen Abigail Kayla Allen

Keaundra Lynette Allen Eden Alexandra Allen Brenna Laraine Allred Elisa Alvarado Kayla Marie

Anagnostopulos Irelyn Moody Anderson Dylan Reginald Andrews Patrick Martin Angelaccio Grace Nevart Apigian Faith Nicole Applewhite-Rowland Aiden Joseph Archer Malika Jakhongirovna Arifova James Edward Arnett III Lucas A Arnold Lauren Elizabeth Arnone Saumya Arora Riley Marie Arp Adolfo Arroyo Buck Arthur Tameka Tift Asante Katherine Rose Ash Alexandra Ashmore Tawny Lane Ashworth Cullen Riley Askew Maya Rachel Atallah Alan J Atchley Eileen Auleta Samantha Louann Austin Gina Austin

Kylie Marie Autry Caroline Ayers Emily Grace Ayers Jacob Charles Babcock Jason Baggett Brennan Deris Bagli Meredith Bailey Terrick Bailey Bradi Faith Baker Sarah Baker Elizabeth Baker Angie Beth Baker Kiribi Marae Baldridge Sydney Baldwin Geneva Rae Ballard Savana Marie Ballard Alison Lea Balsinger Sarah Balsley Ty Robert Banks Jada Marie Bantom Brooks Barber Onyx Bard Emily Morgan Bargo Brad Barham Nathan Barker Brooklyn Victoria Barnes Harrison Oliver Barnes Christina Nicole Barnes Aly Barnette Matthew Donald Barnicki Laura Barros Souza Kylie Marie Barsz

for students to learn, lead, and serve.

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Austin Michael Seay Jace Maximus Sebring Carleen Nikki Sedighi Adison Claire Seeley Nicholas Jacob Segarra Alyssa Nicole Seisser Hannah Patrice Sellers Ritika Senapati Brady R Sengkhounmany Ashley Yasemin Seyrek Sally E Shadrach Simone Shannon Matt Shannon Jonathon Avery Sharp Brandon Shaw Lana I Shea Hannah Marie Sheffey Julie Shelby-Davis Kathryn Elizabeth Shelton Kathyrn Shepard Madison Marie Sherlin Danielle Louise Shipp Shervin Arbab Shirani William Ryan Shoaf Andrea Shockley Heather Nicole Huan Ping Shoffner Alexandra Grace Shows Sijal Shrestha Mariam Zahra Siahatgar Aidan Majid Siddiqi Makaela Sides Jacob R Sienkowski Benjamin James Silberman Sarah Ann-Marie Silverman Brenn Lee Simmons

Hayley Jordan Elizabeth Simpson Skylar Paige Simpson Makenzie Katherine Sims Natalie Christine Singh Michelle Pickel Singleton Kay Sisco Luke Steven Sivley Francesca Marie Size

Carmen Lois Sjoquist

Ania Marina Skadberg Trent Harrison Skinner Sydney Farrar Slaney Katherine Elise Slaton Hadley Faith Smith

Jacob Michael Smith

Annalise Isabella Smith

Austin Phillip Smith

Caleb Nathaniel Smith Connor Matthew Smith Matthew Thomas Smith Mariah Denise Smith

Chloe Afton Sophia Smith Sidney Christopher Smith Zach Smith

Aaron Lee Smith Josh Smith

Adrianna Sherel Smith Ann Marie Marie Smith Noah Smith Brandi M Smith Shelby Janean Smith Lori Smith Darrell Laverne Smith Jordan Smith Matthew Hamilton Smith Anna Jane Snyder

Abigail Grace Soisson Laura Ketola Solomon Connor Michael Solsbee Myah Joy Sommerfeld Julieta Soria-Silva Emma Audrey Sorrell Itzanami Sotelo Hernandez Legna Soto Windy Michelle Soto-Gonzalez

Canzaeda Marie Southerland

Saniya Deepak Sovani Denise Spade Rebecca Spann Baylee Elizabeth Sparks

John Michael Sparks

Peyton Spearry Nick Spector

Hannah Larae Spoon Derrick Thomas Spriggs Jenna Spurlock Brooke Squires Tiffany St. Croix Weston Standifer Emma Catherine Standley Reagan Stanfill Taylor Brooke Stanford Samantha Lynn Stechschulte

Catherine Hope Steele Izzy Steffen Lydia Mackenzie Steimer Jessica Ann Stein Laine Morgan Stelluti Celia Hanson Stem Justin Wade Stembridge Ellie Stevens

Lauren Kathleen Stevens Emily Mae Stewart Molly Grace Stewart Ella Marie Stewart Hannah Mae Stewart Caroline Stiles Sarah Alexis Stinnett Sydni Regan Stinnett Shelby Reger Stock

Delaney Mae Stone

Sara Catherine Stone Claire Stout Dennise M Stout

Rebekah Stowe Mason Blaize Strader Jessica Margaret Streim Maggie Stroud Victoria Anna Stults Duncan Charles Sublette Andrea Subtirelu Eleanor Patricia Summers Julia Bandy Surface Hannah Marie Sutt Christopher Gage Suttles Beverly Faye Sutton Jace Swain-Crowley Taylor Mackenzie Swann Lilian Valentine Swann Richard Swearingen Monica Sweeney Delaney Montana Sweet-Werneke Victoria Briana Swindell Steve Syoen

Nathan Gregory Szwarc Daniella Talarico Christina Rose Talerico Emmaline Talley Mary Tasket

Margaret Elizabeth Tasket Jamesana Tate

Cecelia Kathleen Tatro James Edward Tatum III Ansley Taylor Antonio Durell Taylor

Umeria Jeanise Taylor Japheth Taylor Jeff Taylor Ellie Teeter Claire Linnea Temple

Nicholas Robert Temple Luz Terrazas

Jillian Camilla Terry Kacie Paige Thach

Emalee Thackston Maddox Craig Thigpen Lauren Claire Thomas Peyton Alexandria Thomas Riley James Thomas Annemarie Thomas Symari Thomas Orvelle Thomas Caroline Masters Thomas Jennifer Thomas Hannah Thompson Wesley Bishop Thompson Sam Thompson Devon Thompson Rachel Thorne Kyla Renee Thornton Erin Brianne Tilley Peyton Paris Tilley Peyton Elizabeth Tippit Maggie Tipton Thomas Cooper Tipton Gannon William Tissot Courtney Tolbert Laurence Robinson-Welch Tominello Alan Toney Kaitlyn Tong Manuel Toro Ian Torres Taylor Nicole Totorp Samuel W Townsend Jasmine Monique Toy Teresa Trammel Kade Quoc Tran Rosangel Trejo-Mendieta Anna Trevathan Lindsey Troop Elijah Durrell Tubbs Destinee Mattline Tucker Avery Tuman Jada Wai Tun Hillary Tunnell Dhiel Tuor Julia Turman Laura Elizabeth Turner Lauren Elizabeth Turner Gibson Braden Turner Amos Wesley Turner Benjamin Noah Tyler Lauren Elizabeth Ulvedal Juliana Kathleen Upchurch Avery Lee Urquhart Kaden Andrew Uselton Tanaz Vaghaiwalla

Karalina Valente

Grace Martha Vallante Jordan Christopher Vallem Noah Ives Van Dam Emma Elizabeth Van De Wetering

Auden Michael Van Laeken Marissa Van Leuven Christopher Lee Vandevander Trey VanHooser Jacob Ethan Vaniman Mallory Elizabeth Vatter Pam Vatter Jack Vaughan Harbor Tyre Vaughn Mayson Lee Vaughn Divya Venkatesh Aruna Venkatesh Gia Marie Vergara Caroline Grace Vernon Michael Ayden Vessele Gabrielle Victorov Paige Elizabeth Victorson Noelle Lyn Vigouroux Harrini Vijayakumar Karli Rose Villano Sarah Catherine Vincent John Burket Vincent Norah Louise Vinopal Mabel Vinson Donna L Voica Micah Andrew Vranes Bryse Jay Vrolijk Emma Waddell Erin Waddell A.J. Waddell Pam Waddell Noah Michael Wade Sarah Yeseul Wahrmund Andrew Leslie Waites Kelly Wakefield James Deford Waldrop Ellie Yan Walker Barrett Walker Nathan James Walkinshaw Molly Wallace Rachel Elizabeth Wallen Bethany Kera Jean Walsh-Long Nneka Crystal Angela Walson Dorothy Wang Savannah Camille Ward Lauren Rosalie Ward Jacob Ward Alison Ward Tim Ward

James Fulton Asbury Wardlaw Julia Ware

Ebony Michelle Warner Taylor Alissa Warren Marisa Nicole Warta Kasey Washington Jason O Wasilewski

Elena Mae Waters Samantha Wathen Evelyn Margaret Watkins Elena Marie Watkins JaMeisha Keshae Watkins Ian Oneill Watson William Carter Watts Molly Michele Waugh Charles Preston Waybright Ashley Brooke Waycaster Baylee Katlyn Waye Callaway Thomas Webb Heather D Webb Todd Webb Madison Webber Annika Nicole Webber Carolyn Virginia Weber Carlton Marshall Webster Blake Weiss

Emerson Mil Weissenhofer Joseph Colton Welch Cat Welden Jackson William Welsh Caroline Chapman Wenzl Bradie Nicole West Sydney McKenzie West Abigail Grace West Taylor Leigh West Michael J West Stephen Blake Wexler Bobby Wheeler Cayla Rhea Wheeler Victoria Lee Wheelock Emily Kathryn Whelan Isabel Christine Ide Whelan Sydney Helen Adair Whitacre

Alexandria Paige Whitaker Heidi Marita Whitaker Susie Whitaker Liam Whitaker Christopher Keith White Kat White Willis Lee White Liz White Anthony White Jimmy Larry White Arnold Brian Whitehead Emma Katherine Whitley Gracie Rae Whitlow

Reagan Abigail Whitman Alex Whittenberger

Megan Whittle Taylor Kay Widmann Amanda Wiesenhofer Nicole Wiggs

Mary Katherine Wilfong Emma Grace Wilhoit Olivia Denver Wilkerson Lexi Williams Sarah Williams

Cade Chase Williams Madison Lee Williams Lily Anne Williams Ashleigh Alysse Williams Alanna Nicolle Williams Bryanna Lasha Williams Cristen Williams Colin Williams Haley Brooke Williamson Dequestarg A Williamson Riley Willingham

Merriett Paige Willis Mackenzie Marie Williver Drew Wesley Willoughby Karley Anne Wilson Sarah Elizabeth Wilson Eli Thomas Wilson Reagan Olivia Wilson Shayla Kay Wilson Karribean Alexandra Wilson Katherine Lizabeth Wilson Aleecia Lynnette Wimes William Winslade Alexis Lynn Wirth Aliyah Wise

Sanaa Domonique Witherspoon Alyssa Nicole Wolf

Rachel Sierra Wolfe Amber Elizabeth Wolfe Nathaniel Isaac Wolff Olivia Genevieve Wolodkowicz

Rachel Marie Wood Kathryn Ann Wood Gavin Woodard Jack Woodrick

Eric Christopher Woods

Johnathan Woods

Kynshunia Sa’de Woods

Grace Marquerite Woodside Jolie Woodside Riley Woody Lee Anne Woody Sarah Mackenzie Worley

Austin Ray Worrell Victoria Elizabeth Worthington Trinity Nicole Worthy Jodie Michael Worthy Jasmine Skyy Wright Landon B Wright Zachary Charles Wright Joel Wright Sydney Annamarie Wright Bryson Wright Chris Wright Mary Margaret Wright Natalie Michelle Wrigley Cecilia Yuxi Wu Liam Parker Wyatt Zachary Roy Wyatt Abigail Rhea Wysor Yunfei Xie Marah Louise Yaun Jamison Quinn Yeager Scott Kenan Yehle Sarah Danielle Yeow Sarah York Jeremiah Ortis Young Mimi Grace Young Eli Orin Young Tyler Harrison Young Margaret Young Jill Marie Zambito Kuba Lukasz Zeligowski Mary Zetterberg Haun Zheng Zhongjin Zhou Kelly Zisi Zhuang Kate Zimmerman Olivia Grace Zimmerman Braxton Presley Ziolkowski Nikki B Zite Sydney Athanasia Zurcher

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