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"GDBus.Error:org.freedesktop.portal.Error.NotAllowed: This call is not available inside the sandbox" #207

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sebix opened this issue Jun 28, 2022 · 14 comments
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"GDBus.Error:org.freedesktop.portal.Error.NotAllowed: This call is not available inside the sandbox" #207

sebix opened this issue Jun 28, 2022 · 14 comments
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bug Something isn't working snap Related to snap package upstream Upstream issue

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@sebix
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sebix commented Jun 28, 2022 •
edited

Description
Error appearing instead of the web application.
Maybe related to 4c15e79?

To Reproduce
Steps to reproduce the behavior:
1.Start application
2. See GDBus.Error:org.freedesktop.portal.Error.NotAllowed: This call is not available inside the sandbox

Expected behavior
WhatsApp appearing

Screenshots
image

Environment

  • Distro: openSUSE Tumbleweed 20220625 (GTK 2.36.3)
  • Package: snap whatsapp-for-linux version 1.4.4 revision 38
  • Desktop Environment or Window Manager: XFCE
@sebix sebix added the bug Something isn't working label Jun 28, 2022
@M0WYM
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M0WYM commented Jun 28, 2022

Same issue here this morning, conditions:
Operating System: Fedora Linux 36
KDE Plasma Version: 5.24.5
KDE Frameworks Version: 5.94.0
Qt Version: 5.15.3
Kernel Version: 5.18.6-200.fc36.x86_64 (64-bit)
Graphics Platform: X11
Processors: 8 × Intel® Core™ i5-10210U CPU @ 1.60GHz
Memory: 7.3 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics

@eneshecan
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Which package is this? Snap?

@sebix
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sebix commented Jun 28, 2022

Yes, snap.

@eneshecan
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eneshecan commented Jun 28, 2022 •
edited

I believe this is a snap issue. See here https://forum.snapcraft.io/t/firefox-snap-77-cannot-download-anything/18167/9. So, you might need to wait for an upstream fix...

@eneshecan eneshecan added upstream Upstream issue snap Related to snap package labels Jun 28, 2022
@romulo-iorio
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romulo-iorio commented Jun 28, 2022 •
edited

I had this bug too (Ubuntu 22.04), for some reason it works only when running with sudo

@halilturkoglu
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getting the same message. console output is like:

<13>Jun 29 16:34:00 whatsapp-for-linux[8406]: Gtk-Message: 16:34:00.525: Failed to load module "xapp-gtk3-module"
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]: Gtk-Message: 16:34:00.549: Failed to load module "colorreload-gtk-module"
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]: Gtk-Message: 16:34:00.549: Failed to load module "window-decorations-gtk-module"
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]:
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]: ** (whatsapp-for-linux:8331): WARNING **: 16:34:00.571: Could not open /sys/class/dmi/id/chassis_type: “/sys/class/dmi/id/chassis_type” dosyasını açma başarısız: Permission denied
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]:
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]: ** (whatsapp-for-linux:8331): WARNING **: 16:34:00.571: Could not open /sys/firmware/acpi/pm_profile: “/sys/firmware/acpi/pm_profile” dosyasını açma başarısız: Permission denied
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]: Gtk-Message: 16:34:00.595: Failed to load module "xapp-gtk3-module"
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]: SettingMap: Anahtar dosyası, “General” grubunda “header_bar” anahtarı içermiyor, returning default value.
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]:
**> <13>Jun 29 16:34:00 whatsapp-for-linux[8406]: (process:8416): GLib-GIO-WARNING : 16:34:00.622: GDBus.Error:org.freedesktop.portal.Error.NotAllowed: This call is not available inside the sandbox
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]: Gtk-Message: 16:34:00.634: Failed to load module "colorreload-gtk-module"
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]: Gtk-Message: 16:34:00.635: Failed to load module "window-decorations-gtk-module"
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]:
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]: ** (WebKitWebProcess:8417): WARNING **: 16:34:00.718: Could not open /sys/class/dmi/id/chassis_type: “/sys/class/dmi/id/chassis_type” dosyasını açma başarısız: Permission denied
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]:
<13>Jun 29 16:34:00 whatsapp-for-linux[8406]: ** (WebKitWebProcess:8417): WARNING **: 16:34:00.718: Could not open /sys/firmware/acpi/pm_profile: “/sys/firmware/acpi/pm_profile” dosyasını açma başarısız: Permission denied

@jg-development
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+1 only works in sudo mode

@jg-development
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@eneshecan
Is it possible to add a new channel for "old" versions like "archive/stable"?
https://snapcraft.io/docs/channels

@jg-development
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WOWW .... that was quick ... thx

for others:
I reverted the update with "sudo snap revert whatsapp-for-linux --revision 35"... maybe that can help for now

@eneshecan
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I see that all the old versions are inside the latest/stable channel and I don't see a reason to open up a new channel.

@Mulugruntz
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Mulugruntz commented Jul 14, 2022 •
edited

@jg-development I wish I saw your comment before trying a remove/install again. Now it only does:

$ sudo snap revert whatsapp-for-linux --revision 35
error: cannot revert "whatsapp-for-linux": cannot find revision 35 for snap "whatsapp-for-linux"
$ sudo snap install whatsapp-for-linux --revision=35
error: cannot install "whatsapp-for-linux": Access by specifying a revision is not allowed for this
       Snap.

@Mulugruntz
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Mulugruntz commented Jul 14, 2022 •
edited

As a (bad) workaround, it can be started with sudo, it works, despite all the error messages:

$ sudo whatsapp-for-linux &
[1] 51921
[user@fedora ~]$ <13>Jul 14 11:13:14 whatsapp-for-linux[51983]: Gtk-Message: 11:13:14.380: Failed to load module "canberra-gtk-module"
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: Gtk-Message: 11:13:14.380: Failed to load module "pk-gtk-module"
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: Gtk-Message: 11:13:14.381: Failed to load module "canberra-gtk-module"
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: Gtk-Message: 11:13:14.381: Failed to load module "pk-gtk-module"
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: SettingMap: Key file does not have key “hw_accel” in group “General”, returning default value.
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: SettingMap: Key file does not have group “Network”, returning default value.
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: SettingMap: Key file does not have key “close_to_tray” in group “General”, returning default value.
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: SettingMap: Key file does not have key “header_bar” in group “General”, returning default value.
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: SettingMap: Key file does not have key “start_in_tray” in group “General”, returning default value.
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): libayatana-appindicator-WARNING **: 11:13:14.427: Unable to get the session bus: Failed to execute child process “dbus-launch” (No such file or directory)
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): LIBDBUSMENU-GLIB-WARNING **: 11:13:14.427: Unable to get session bus: Failed to execute child process “dbus-launch” (No such file or directory)
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: Gtk-Message: 11:13:14.440: Failed to load module "canberra-gtk-module"
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: Gtk-Message: 11:13:14.440: Failed to load module "pk-gtk-module"
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: Gtk-Message: 11:13:14.446: Failed to load module "canberra-gtk-module"
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: Gtk-Message: 11:13:14.446: Failed to load module "pk-gtk-module"
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: 
<13>Jul 14 11:13:14 whatsapp-for-linux[51983]: (whatsapp-for-linux:51926): GLib-CRITICAL **: 11:13:14.529: g_str_has_prefix: assertion 'str != NULL' failed
<13>Jul 14 11:13:15 whatsapp-for-linux[51983]: ALSA lib conf.c:4120:(snd_config_update_r) Cannot access file /usr/share/alsa/alsa.conf
<13>Jul 14 11:13:15 whatsapp-for-linux[51983]: ALSA lib pcm.c:2642:(snd_pcm_open_noupdate) Unknown PCM default
<13>Jul 14 11:13:15 whatsapp-for-linux[51983]: AL lib: (EE) ALCplaybackAlsa_open: Could not open playback device 'default': No such file or directory
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: Cannot connect to server socket err = No such file or directory
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: Cannot connect to server request channel
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: jack server is not running or cannot be started
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: ALSA lib conf.c:4120:(snd_config_update_r) Cannot access file /usr/share/alsa/alsa.conf
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: ALSA lib pcm.c:2642:(snd_pcm_open_noupdate) Unknown PCM default
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: AL lib: (EE) ALCplaybackAlsa_open: Could not open playback device 'default': No such file or directory
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: Cannot connect to server socket err = No such file or directory
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: Cannot connect to server request channel
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: jack server is not running or cannot be started
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: JackShmReadWritePtr::~JackShmReadWritePtr - Init not done for -1, skipping unlock
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: ALSA lib conf.c:4120:(snd_config_update_r) Cannot access file /usr/share/alsa/alsa.conf
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: ALSA lib pcm.c:2642:(snd_pcm_open_noupdate) Unknown PCM default
<13>Jul 14 11:13:38 whatsapp-for-linux[51983]: AL lib: (EE) ALCplaybackAlsa_open: Could not open playback device 'default': No such file or directory

@mjsorribas
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mjsorribas commented Jul 17, 2022 •
edited

I have the same issue in Redhat 9, but I found this problem related to this library: libayatana-appindicator3
./whatsapp-for-linux: error while loading shared libraries: libayatana-appindicator3.so.1: cannot open shared object file: No such file or directory
For example in RedHat this library does not exist, also I tried to compile it from the source https://github.com/AyatanaIndicators/libayatana-indicator without lucky.
Probably this lib only works fine in Debian/ubuntu.

I fixed the issue by downloading this source code and rollbacking to release 1.3.2 and building from scratch.STEPS;
I cloned this repo, I moved to a new branch from tags git checkout tags/v1.3.2 -b 1.3.2 and I followed the steps to build it.

@eneshecan
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Fixed with ab179d2.

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@sebix @mjsorribas @halilturkoglu @jg-development @Mulugruntz @eneshecan @M0WYM @romulo-iorio