FAQ - How can I check the status of my batch deposits?

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The Batch Deposit Status screen displays details about each batch deposit, including the date / time, number of reservations processed, and success/failures.

Cashiering - Batch Deposit Status

Status Descriptions

Total: The number of reservation deposits in the batch.
Processed: The number or reservation deposits processed.
Successful: The number of reservation deposits processed successfully.
Failed: The number of reservation deposits that failed to process. Failures occur for numerous reasons, such as a declined or expired credit card, problems with the property’s credit card interface, problems on the credit card vendor side, and others.

Viewing Batch Deposit Summaries

Each time you run a batch deposit, a summary record is created. To view the Batch Deposit summaries from the Cashiering Workspace:

Select I Want To...View Batch Deposit Status.
Search by Property name.
Review batch deposit search results.
If wanted, select a tile to view additional information: confirmation numbers, the names on the reservations, and status messages.

Cashiering - Batch Deposit Status - Message