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Annoying Virus warning popup

Can someone please help me get rid of the virus warning popup that wants me to do a scan? A popup appears, which looks exactly like the System Settings icon, and tells me that I have 3 viruses and that I must do a scan. I am including a picture of the warning as well as the URL.


The URL is:


Thanks


[Link Edited by Moderator]


iMac 21.5″, macOS 10.13

Posted on Jan 8, 2023 5:28 AM

Reply
Question marked as Best reply

Posted on Jan 16, 2023 11:39 AM

I have been able to stop the malware popup!


I thought that maybe it was a notification rather than a popup, so I went into the Notification Centre. I saw a suspicious looking entry in there. I have a screen shot of it attached to this post.


I simply turned the item off and I haven't seen the popup since. I haven't removed the malware, but at least I don't have to see it.

21 replies
Question marked as Best reply

Jan 16, 2023 11:39 AM in response to leroydouglas

I have been able to stop the malware popup!


I thought that maybe it was a notification rather than a popup, so I went into the Notification Centre. I saw a suspicious looking entry in there. I have a screen shot of it attached to this post.


I simply turned the item off and I haven't seen the popup since. I haven't removed the malware, but at least I don't have to see it.

Jan 16, 2023 12:46 PM in response to Beautiful_daize

There isn't any malware. There never was any malware. There was only an irritating Notification or webpage or pop-up or similar attention-getting annoyance fraudulently alleging there was.


By turning off or otherwise disabling that Notification, you eliminated the threat of potentially downloading or installing something that would have been malware. Good job!

Jan 20, 2023 3:44 PM in response to Beautiful_daize

The irritating Notifications you encountered are just one of many similar random pop-ups, web pages, or other attention-getting scams alleging something exists that does not exist in its ultimate effort to get you to buy something.


It's always about money — yours. You got it, they want it, and that's the end of it.


Excerpted from Effective defenses against malware and other threats - Apple Community:


Beware spontaneously appearing, unsolicited popups demanding immediate action. Think before you click.

Jan 10, 2023 4:51 AM in response to leroydouglas

Well I tried each of your suggestions, but am still getting the popups with the System Settings icon. Even Malwarebytes was unable to remove it. As it was doing a scan, it detected two items of malware, so I quarantined them, but soon after, the popups continued.


I suppose I may have to download and run a dedicated adware program.....

Jan 11, 2023 7:10 AM in response to Beautiful_daize

Beautiful_daize wrote:

<Etrecheck Report.log>
Thanks


Did you uninstall the VPN as suggested above...(?)

<Free VPN.app>

VPN have known scam popup adds



Never download software from aggregator sites like: MacUpdate, SoftTonic, Softpedia

These free sites make there money including PUP and adware.


Some suspects :

<Friendly Streaming>

<VOX >




Effective defenses against malware and other threats… - Apple Community

Effective defenses against malware and ot… - Apple Community


Jan 8, 2023 6:45 AM in response to Beautiful_daize

Beautiful_daize wrote:

Can someone please help me get rid of the virus warning popup that wants me to do a scan? A popup appears, which looks exactly like the System Settings icon, and tells me that I have 3 viruses and that I must do a scan. I am including a picture of the warning as well as the URL.

The URL is:

Thanks
https://discussions.apple.com/content/attachment/8585eb15-830c-415e-9920-e2bd99869f93

[Link Edited by Moderator]


I suspect you have installed adware/malware:


I will say if you installed Anti-Virus that is the source of your problem—

Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS and compete with Mac's own built in security


>System Preferences>Profiles click into it and then remove all the suspicious things from the list. (This Preference pane will not be present if no profiles found.)


also Verify you are not using SOCKS proxy:

>System Preferences>Networks>Advanced>Proxy uncheck the box [Ventura >System Settings> search “Proxy”]


Adware/malware launch daemons can set SOCKS proxies without user participation.

(SOCKS is an Internet protocol that exchanges network packets between a client and server through a proxy server.)


Adware Removal Guide—Manual removal of : http://www.thesafemac.com/arg-identification/


or

Try running this trusted utility https://www.malwarebytes.com/mac/




Mar 5, 2023 6:20 AM in response to Beautiful_daize

Beautiful_daize wrote:

I have tried so many things now that I am beginning to think that I will never get rid of it.


You need to follow the instructions I posted. For another, more recent explanation, refer to this Discussion: Virus notification on MacBook Pro, and for an illustrated example, this one: fake mcafee expiration/renewal pop up - Apple Community

Jan 10, 2023 5:00 AM in response to Beautiful_daize

Beautiful_daize wrote:

Well I tried each of your suggestions, but am still getting the popups with the System Settings icon. Even Malwarebytes was unable to remove it. As it was doing a scan, it detected two items of malware, so I quarantined them, but soon after, the popups continued.

I suppose I may have to download and run a dedicated adware program.....




Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



No insight or resolve—another trusted utility to get a good look at your System config. and reveal conflicts or issues, you can download/run this trusted utility https://etrecheck.com  


If you need help interpreting the report you can post it here in its entirety in the "Additional Text" box in the editing toolbar below, in your reply.

Annoying Virus warning popup

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