Apple Event: May 7th at 7 am PT
My 4th replacement already of the Airpods pro due to the case lid being loose and feeling wobbly. The Airpods work fine but I feel as if this case is a little unaligned.
I don't know if it's suppose to be like this or it's just me.
I've looked at a demo in the shop but it's hard to tell for some reason so I just want to know if anybody has this with their Airpods pro case or it's just me.
Hi NicoleIOS866,
Thank you for using the Apple Support Communities to post your question about your AirPods Pro. We understand that you must be concerned about your charging case and we want to be sure that you have the best options.
If the case lid feels loose when you open or close your AirPods case, we’d suggest that you seek a service evaluation. A technician at an Apple Authorized Service Provider can evaluate your AirPods case and provide you with the available options.
You can view nearby service locations using the following resource:
You may also have a mail-in option depending on your region. Please contact Apple Support for more information on repair option availability.
We hope this information helps you find the best solution for your AirPods charging case.
Regards.
Hi NicoleIOS866,
Thank you for using the Apple Support Communities to post your question about your AirPods Pro. We understand that you must be concerned about your charging case and we want to be sure that you have the best options.
If the case lid feels loose when you open or close your AirPods case, we’d suggest that you seek a service evaluation. A technician at an Apple Authorized Service Provider can evaluate your AirPods case and provide you with the available options.
You can view nearby service locations using the following resource:
You may also have a mail-in option depending on your region. Please contact Apple Support for more information on repair option availability.
We hope this information helps you find the best solution for your AirPods charging case.
Regards.
Does the back of my Airpods Pro Case look normal or does it look unaligned?
